Adrianna Mills
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Eagle Academy Ocean Hill
Brooklyn, NY
06.2017 - Current
- Data entry to track scholar attendance and performance.
- Tracked data and organized educator materials for the upcoming year.
- Organized and created informational books/materials for graduating scholars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Restaurant Hostess
Olive Garden
Brooklyn, NY
01.2021 - 08.2022
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Provided menus and answered questions about menu items and specials.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Education
High School -
Bedford Academy High School
06.2022
Skills
- Appointment Scheduling
- Records retrieval
- Clerical Support
- Meeting planning
- Presentation Design
- Filing
- Document Control
- Calendar Management
- Database Management
- File Organization
- Microsoft Word
- Data organization
- Package routing
- Back office operations
- Customer Service
- Data Management
Volunteer Experience
- Organized and coordinated tutoring via zoom during Covid 19
- Mentoring 6th grade scholars
References
References available upon request.
Timeline
Restaurant Hostess
Olive Garden
01.2021 - 08.2022
Administrative Assistant
Eagle Academy Ocean Hill
06.2017 - Current
High School -
Bedford Academy High School
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