Adrianna Nimtz
Bridgman,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Registered Behavior Technician
Logan Autism Learning Centers
03.2023 - Current
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Learned specialized behavior approaches to implement behavioral strategies.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Supported patient confidentiality in accordance with HIPAA regulations.
Barista Shift Lead
Dunkin' Donuts
05.2021 - 02.2022
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Bridgman High School
Bridgman, MI06.2022
Skills
- Functional Behavior Assessment
- Maintenance Programs
- Psychological Testing
- Behavior Reduction Procedures
- Team Building and Leadership
- Inventory Management
- Shop Opening and Closing
- Customer Service
- Work Planning and Prioritization
- Verbal and Written Communication
- Complaint Resolution
- Worker Training
- Critical Thinking
Accomplishments
- 2022 1st Runner Up Miss Bridgman 2021
- 2nd Place Doubles Tennis Regionals
Timeline
Registered Behavior Technician
Logan Autism Learning Centers
03.2023 - Current
Barista Shift Lead
Dunkin' Donuts
05.2021 - 02.2022
Bridgman High School
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