Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrianna Pedrín

San Diego,CA

Summary

Adept at navigating complex immigration protocols and as a Certified Interpreter for more than 25 years, mastered intercultural communication, I leveraged my expertise in logistics management and exceptional interpersonal skills at SOSi International. My role significantly improved case processing efficiency and compliance, demonstrating a strong commitment to professionalism and adaptability in high-stakes environments.

Overview

5
5
years of professional experience

Work History

*U.S. Customs and Border Processing Coordinator

*SOSi International
11.2023 - Current

Immigration Case Processing & Documentation

  • Receiving and processing custody of detainees of various nationalities and ages; maintaining well-being of detainees outside of a secure complex; inventorying, tagging and storing detainees' personal property for tracking purposes
  • Cross-Cultural Communication
  • Maintained strict compliance with industry regulations, adhering to best practices for data security and privacy protection.
  • Data Entry & Case File Management with E3 and APIP programs
  • Drafting and maintaining administrative paperwork and reports related to property, transportation, and deportation documentation.
  • Confidentiality & Ethical Conduct
  • Government & Law Enforcement Collaboration
  • Training & Public Speaking
  • Process and review immigration applications, asylum requests, and travel documentation for individuals entering the U.S.
  • Verify identities, assess eligibility for entry, and ensure compliance with CBP regulations and federal immigration laws.
  • Maintain and update case records, ensuring accuracy and confidentiality of sensitive government data.
  • Train and support new staff members in immigration protocols, documentation procedures, and language assistance strategies.

*Certified Medical Interpreter #500027

*San Diego County Health Department
04.2020 - 02.2022
  • Maintained up-to-date professional certification through continuous learning and participation in relevant training programs or workshops.
  • Collaborated with multidisciplinary healthcare teams to provide seamless interpretation services during team meetings and case conferences.
  • Assisted non-English speaking families in navigating complex healthcare systems by providing interpretation support during hospital admissions and discharge processes.
  • Assisted healthcare professionals in delivering culturally sensitive care by bridging language barriers.
  • Assisted with translation of foreign language television and radio program
  • Worked closely over 400 hours with LEP patients in a Functional Rehabilitation
    Program
  • Completed a four-city speaking tour circuit culminating at the National
    Auditorium in Mexico City to an audience of 10,000 women

Education

Counterintelligence Awareness Training DHS

Acadis Portal Cyber Training
USCBP

Insider Threat Training

Department of Homeland Security
USCBP

Certified Nurse Aide - Nursing

Eastlake Medical College
San Diego, CA
12-2018

Certificate of Technical Studies - Language Interpretation And Translation

UCSD
La Jolla
09-1993

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving abilities
  • Excellent communication
  • Customer service management
  • Organizational skills
  • Adaptability and flexibility
  • Effective communication
  • Professionalism
  • Analytical thinking

Languages

Spanish
Native or Bilingual

Timeline

*U.S. Customs and Border Processing Coordinator

*SOSi International
11.2023 - Current

*Certified Medical Interpreter #500027

*San Diego County Health Department
04.2020 - 02.2022

Counterintelligence Awareness Training DHS

Acadis Portal Cyber Training

Insider Threat Training

Department of Homeland Security

Certified Nurse Aide - Nursing

Eastlake Medical College

Certificate of Technical Studies - Language Interpretation And Translation

UCSD
Adrianna Pedrín