Adrianna Perez
Midland,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Church administrator & children’s Director
Presence Church
07.2018 - Current
- Oversaw facility maintenance projects, ensuring a clean and inviting space for worship and fellowship activities.
- Streamlined administrative processes to improve overall efficiency and effectiveness within the church office.
- Organized and updated databases, records and other information resources.
- Established a welcoming environment for new members, fostering a sense of belonging within the church community.
- Managed vendor relationships for necessary services such as landscaping or cleaning ensuring quality control.
- Created organized filing system to manage department documents.
- Collaborated with pastoral staff on strategic planning initiatives, supporting the growth and development of the congregation''s mission.
- Provided administrative support to pastoral staff, contributing to their ability to focus on spiritual care within the congregation.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Handled confidential matters discreetly while maintaining open lines of communication with church leadership.
- Coordinated volunteer efforts, leading to a more organized and impactful service experience for all participants.
- Coordinated office events, seminars and meetings for staff and clients.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Negotiated and executed contracts on behalf of department.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Greeted visitors, callers and members of congregation courteously and promptly
- Built and managed processes for tracking and monitoring department performance.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
- Maintained accurate records of member information, allowing for improved communication and outreach efforts.
- Managed church finances, resulting in better budget allocation and increased funds for ministry initiatives.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Developed comprehensive event plans, ensuring successful execution of church-wide gatherings and celebrations.
- Handled church correspondence, member database and building scheduling.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Modernized instructional plans and educational approaches to enhance student learning.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Offered individual attention for children dealing with learning, emotional or home problems.
- Engaged with parents and families to build positive relationships for children to thrive.
- Developed relationships with community organizations to provide additional resources and services to families.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Worked with directors and board members to develop lesson plans and special events for children.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Skilled with care and specific needs of physically handicapped or disabled children.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Created and maintained safe and nurturing environment for children.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Conducted safety and wellness inspections of facilities and sanitized toys and surfaces.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Vetted volunteers and interested parties for criminal history or issues risking children.
- Stayed current on guidelines to maintain compliant program operations.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Attended approved training and continuing education courses to maintain certifications.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Financial Aid Advisor
Midland College
09.2012 - 07.2018
- Assisted customers with completing loan applications and other paperwork.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained relationships with customers, lenders and other third parties.
- Increased staff efficiency by developing training modules and facilitating regular professional development sessions on best practices in financial aid administration.
- Enhanced student satisfaction with the financial aid process by providing personalized counseling and support.
- Managed the disbursement of student loans, grants, and scholarships, ensuring timely payment of tuition and fees.
- Provided financial aid counseling to enrolled and prospective students.
- Counseled students and parents about financial aid options and program details.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Authored presentations and documentation for distribution to current and prospective students.
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
- Collaborated with other departments to develop comprehensive financial literacy programs for incoming and current students.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
- Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
- Contributed to school-wide initiatives aimed at increasing enrollment numbers by offering competitive scholarships and grants based on merit or need.
- Collaborated with community-based organizations to increase economic diversity of applicant pools.
- Coordinated efforts with admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
- Explained very technical financial information to applicants in easy to understand language.
- Processed federal financial aid verifications per Department of Education guidelines.
- Led social media outreach programs, informing prospective students of available financial aid programs.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
- Implemented a targeted outreach campaign targeting underrepresented groups in higher education that resulted in increased applications for need-based financial aid.
- Assisted students in securing funding for their education through comprehensive scholarship research and application guidance.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Represented financial aid office at group meetings with high school students and parents.
- Researched and updated industry knowledge on changing legislation and regulations.
- Improved the accuracy of financial aid award packages by regularly auditing student accounts for discrepancies.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Identified issues, analyzed information and provided solutions to problems.
Front Desk Manager
Permian Basin Urology Center
09.2012 - 05.2013
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Registered and verified patient records before triage with most up-to-date information.
- Printed prescription requests and queries in compliance with practice protocol.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
- Ensured accurate data entry into electronic health record systems, contributing to more informed clinical decisionmaking.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated referrals to specialists, streamlining the process for both patients and providers.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Handled sensitive situations involving distressed patients calmly while demonstrating empathy and professionalism.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered phone calls and messages for -physician medical facility, scheduling appointments, and handling patient inquiries.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Invoiced patients accurately in line with charging guidelines.
- Improved office supply inventory management, reducing costs by monitoring usage patterns and ordering items as needed.
- Prepared and processed patient referrals and transfer requests.
- Reduced appointment no-shows through diligent follow-up calls and reminders, maximizing clinic efficiency.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Enhanced patient satisfaction by efficiently managing front desk operations and addressing concerns promptly.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Abstractor/ Trustee
Texas Title & Trustee
07.2010 - 10.2012
- Minimized errors in documentation through meticulous proofreading before submitting completed work products to clients or team members.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Produced detailed title reports that accurately documented property histories, liens, easements, restrictions, and other pertinent information.
- Assisted in updating company databases to ensure accurate and current property information was readily available for future projects.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Reduced research timeframes by skillfully navigating various online databases, public records, and courthouse resources.
- Demonstrated strong analytical skills by identifying inconsistencies in data sources during the abstracting process.
- Demonstrated keen attention to detail when reviewing legal descriptions, deed transfers, mortgages, judgments, and other records pertaining to the title of properties.
- Assisted in the training of new team members, sharing expertise in abstracting best practices and procedures.
- Increased customer satisfaction with clear and concise communication, addressing concerns promptly and professionally.
- Delivered high-quality abstracts under tight deadlines, managing multiple projects simultaneously without sacrificing attention to detail.
- Created legal documents such as deeds, mortgages and leases based on title search results.
- Drafted title abstracts and legal documents for real estate transactions.
- Researched ownership interests and liens on real estate properties.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Conducted thorough title searches to identify potential issues or risks, mitigating financial loss for clients.
- Examined land records and identified potential problems with title search results.
- Utilized various online databases and public land records to verify ownership information.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
BBA - Organizational Management
Midland College
Midland07.2016
Skills
- Fluent in Spanish
- Charismatic Leader
- Innovation and Creativity
- Vendor relationships
- Records and Database Management
- Supply Management
- Personnel Needs Assessments
- Business Correspondence
- Events Planning
- Budgeting and finance
- Policy and procedure modification
- Analytical Thinking
- Critical Thinking
- Operational Reporting
- Budgeting expertise
- Fluent in Spanish
- Bookkeeping
- Member relations
- Credit and collections
- Meeting facilitation
- Operational Improvements
- Policy Management
- Scheduling and calendar management
- Business Administration
- Report Writing
- Report Generation
- Calendar Management
- Guest Services
- Strategic Planning
- Goal Setting
- Equipment Purchase Planning
- Administrative Management
- Attention to Detail
- Cast and Crew Supervision
- Phone Etiquette
- Facility Maintenance
- Office Administration
- Regulatory Compliance
- Data Entry
- Flexible Schedule
- Event Coordination
- Organizational Leadership
- Document Review
- Vendor Relationship Management
- Fluent in Spanish
- Cast and Crew Supervision
- Charismatic Leader
- Innovation and Creativity
- Administrative Support
- Daycare Management
- Family Outreach
- Recreational Activities
- Positive Reinforcement Methods
- Bible Lesson Planning
- Enrichment Activities
- Bible Studies
- Educational Programs
- Volunteer Tasking
- Spiritual Care
- General Housekeeping
- Cost Savings
- Student Engagement
- Biblical Stewardship
- Group Activities
- Background Checks
- Office Cleaning
- Classroom Instruction
- Patient Interviews
- Activity Organization
- Leading Groups
- Public Health Codes Knowledge
- Student Discipline
Languages
Spanish
Full Professional
Timeline
Church administrator & children’s Director
Presence Church
07.2018 - Current
Financial Aid Advisor
Midland College
09.2012 - 07.2018
Front Desk Manager
Permian Basin Urology Center
09.2012 - 05.2013
Abstractor/ Trustee
Texas Title & Trustee
07.2010 - 10.2012
BBA - Organizational Management
Midland College
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