Adrianna Phillips
Runaway Bay
Summary
Dynamic professional with extensive experience in strategic planning, financial management, and team leadership. Proven ability to leverage innovative approaches that streamline operations and foster organizational growth. Recognized for building strong relationships with stakeholders to ensure alignment and collaboration that drives business success. Committed to delivering results through a combination of analytical expertise and effective communication skills.
Overview
19
19
years of professional experience
Work History
Business Owner
GrassMaster
01.2023 - Current
- Developed and implemented effective business strategies to enhance customer engagement and retention.
- Managed daily operations, ensuring quality control and adherence to industry standards.
- Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
- Oversaw financial management, including budgeting, forecasting, and cost control initiatives.
- Established strong relationships with suppliers to negotiate favorable terms and enhance supply chain efficiency.
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
Office Manager
JUNK REMOVAL SOLUTIONS
09.2015 - 10.2022
- Leveraged multi-line phone system to answer and transfer calls to staff members.
- Supervised administrative staff, driving front office operations and continuous workflow.
- Cleaned and organized office, maintaining orderliness and reducing contamination.
- Supported meetings by scheduling conference rooms and setting up equipment.
- Created presentations and spreadsheets and ran reports for different departments.
- Recorded employee information, such as exemptions, transfers and resignations, to maintain and update payroll records.
- Compiled employee time, production and payroll data from time sheets and other records.
- Verified attendance, hours worked and pay adjustments and post information onto designated records.
- Computed wages and deductions and entered data into computers.
- Processed paperwork for new employees and entered employee information into payroll system.
- Provided information to employees and managers on payroll matters, tax issues, benefit plans and collective agreement provisions.
- Conducted verifications of employment.
- Processed and issued employee paychecks and statements of earnings and deductions.
Assistant Manager
FRED'S
11.2013 - 09.2015
- Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by handling escalated problems
- Contributed to budget development and forecasting by gathering revenue data
- Supported senior managers with day-to-day operational requirements.
Caregiver
CHRYSALIS
01.2007 - 11.2013
- Performed light housekeeping and processed laundry to help patients and families
- Assisted patients with daily living needs and personal hygiene
- Offered care and companionship to homebound clients with varying mental and physical capacities
- Empowered residents to safely complete tasks within capability levels
- Documented patient care and actions
- Provided emotional support, companionship, and appropriate recreation to disabled individuals
- Managed patient medications, organized schedules, and set up reminders
- Supported client needs with basic housekeeping and food preparation
- Helped patients with transportation to and from medical appointments
- Met residents' daily needs for positive encouragement and direct support
- Assisted patients with bathing, dressing and grooming
- Maintained schedules for medical and social needs, including transporting clients to appointments.
Education
High School -
FREEHOLD TOWNSHIP HIGH SCHOOL
Freehold, NJ06.1997
Skills
- Staff Training
- Budgetary Planning
- Team leadership
- Office Management
- Policy and Procedure Modification
- Typing and 10-Key Entry
- Employee File Maintenance
- Client engagement
- Motivated professional
- Attention to detail
Timeline
Business Owner
GrassMaster
01.2023 - Current
Office Manager
JUNK REMOVAL SOLUTIONS
09.2015 - 10.2022
Assistant Manager
FRED'S
11.2013 - 09.2015
Caregiver
CHRYSALIS
01.2007 - 11.2013
High School -
FREEHOLD TOWNSHIP HIGH SCHOOL