Adrianna Sox
Columbia,SC
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Teacher Assistant
MONTESSORI EARLY LEARNING CENTER
08.2024 - Current
- Supports Lead teacher
- Manages classroom materials
- Maintain student progress records
- Provide one on one or small group instruction
- Assists lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Promotes a growth mindset among students by encouraging perseverance and resilience in overcoming challenges.
- Assists lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
OD Clerk
Midlands Center
08.2021 - 07.2024
- Answer multiline phone
- Greet visitors
- Document peer on peer interaction
- Handle cash transactions
- Ensure facility is staffed appropriately
- General Office duties
- Schedule transportation for consumer appointments
- Secure medication for consumers
- Complete incident reports
- Review Nurse’s notes
- Provided comprehensive training to new hires on company-specific procedures, resulting in increased productivity levels across the team.
- Resolve escalated issues from upper management
- Maintain a high-volume workload within a fast-paced environment
- Increase customer satisfaction by responding to requests in a timely and efficient manner
- Developed strong working relationships with both internal and external partners involved in the resolution of OS&D matters, fostering a collaborative environment conducive to continuous improvement within the organization.
- Collaborated with other departments to investigate root causes of Peer on Peer incidents, reducing future occurrences.
Hostess
Red Robin
03.2019 - 08.2021
- Greeted customers
- Maintained order within the restaurant
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Handled money
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Completed daily side work and opening and closing duties without fail.
Education
Diploma -
Columbia High School
Columbia, SC06.2019
Skills
- Multi-tasking and prioritizing workloads
- Risk Management
- Organization and attention to detail
- Microsoft suite
- Customer Service
- Time management
- Ability to follow instruction and work as part of a team
- Problem solving
- Flexibility and adaptability
- Relationship building
- Technology integration
- Self-motivated and independent
- Verbal and written communication
- Organization and prioritization
- Data entry
- Teamwork and collaboration
- Problem-solving abilities
- Critical thinking
- Decision-making
- Self motivation
Activities
- VS Trapp Junior Missionary Society
- Volunteer with United Way of the Midlands
Timeline
Teacher Assistant
MONTESSORI EARLY LEARNING CENTER
08.2024 - Current
OD Clerk
Midlands Center
08.2021 - 07.2024
Hostess
Red Robin
03.2019 - 08.2021
Diploma -
Columbia High School
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