Adrianna Steinmetz
Hillsboro,MO
Summary
Flexible professional offering an extensive history of excellent customer service, and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technican
Walmart Pharmacy
High Ridge, Missouri
02.2025 - Current
- Organize and maintain pharmacy inventory effectively.
- Team with peers, technicians, and pharmacists to prioritize and complete orders.
- Prepare medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Manager in Charge
St. Louis Bread Co.
Fenton, Missouri
11.2022 - 08.2025
- Trained new employees on company policies and operational procedures.
- Monitored inventory levels to maintain stock availability for customer needs.
- Resolved customer complaints effectively to enhance the overall satisfaction experience.
- Developed and implemented strategies to manage staff productivity, workflow, and efficiency.
- Analyzed customer feedback data to identify areas of improvement in products or services offered.
Customer Service Representative
VANA Shirts & Designs
Hillsboro, Missouri
07.2021 - 01.2024
- Resolved customer complaints through effective communication and problem-solving skills.
- Educated customers on product features and benefits to enhance their experience.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Associate of Science - Biology
Jefferson College
Hillsboro, MO05-2027
High School Diploma -
Hillsboro High School
Hillsboro, MO05-2023
Skills
- Customer service
- Team collaboration
- Inventory management
- Workflow optimization
- Healthcare regulations
- Drug safety
- Confidentiality and HIPAA
- Problem resolution
- Communication skills
- Cross-functional team management
Accomplishments
- National Society of Leadership and Success
- National Honor Society
Affiliations
- Red Coat Volunteer at Jefferson Barracks Hospital
- Volunteer at Good Shepard Catholic Church
Certification
- CPR Certification
- PTCE Certification (in progress)
References
References available upon request.
Timeline
Pharmacy Technican
Walmart Pharmacy
02.2025 - Current
Manager in Charge
St. Louis Bread Co.
11.2022 - 08.2025
Customer Service Representative
VANA Shirts & Designs
07.2021 - 01.2024
Associate of Science - Biology
Jefferson College
High School Diploma -
Hillsboro High School