Summary
Work History
Education
Skills
Timeline
Generic

Adrianna Wynne

Methuen,MA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Bosa Coastal Italian. Proven to be a personable and adaptable individual with a knack for delivering exceptional customer service and creating memorable dining experiences. Recognized for maintaining high standards in food safety and creating welcoming atmospheres, contributing to increased customer satisfaction and loyalty.

Work History

Roof Top Server

Bosa Coastal Italian
09.2025 - Current
  • Delivered exceptional customer service in fast-paced lounge environment.
  • Managed guest orders efficiently, ensuring timely delivery and satisfaction.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Handled cash transactions while adhering to company policies and procedures.
  • Adapted quickly to changing priorities during peak hours to meet guest needs.
  • Resolved guest complaints promptly, maintaining a positive atmosphere within the lounge.
  • Kept tables clean and ready for next guests.
  • Explained chef specialties and different menu items.
  • . Contributed to creating a welcoming atmosphere by greeting guests warmly upon arrival.
  • Collaborated with kitchen staff to ensure timely delivery of food orders for optimal guest experience.
  • Accurately processed payments, handling cash, credit cards, and gift certificates with precision.
  • Suggested courses, drinks and desserts to meet customer needs and accomplish upsell objectives.
  • Managed high-volume workloads during peak hours while maintaining a positive attitude and professional demeanor.

Barback

Bosa Coastal Italian
08.2025 - Current
  • Assisted bartenders in preparing and serving beverages efficiently.
  • Maintained cleanliness and organization of bar area to enhance customer experience.
  • Stocked shelves with liquor, beer, and glassware to ensure timely service.
  • Monitored inventory levels, reporting shortages to management for prompt replenishment.
  • Supported bar staff during peak hours by managing drink orders and deliveries.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Replaced empty kegs and soda syrups.
  • Delivered food to customers at bar and tables.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Greeted customers and provided friendly, knowledgeable service.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Host

Bosa Coastal Italian
08.2025 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Communicated wait times effectively to guests, enhancing customer satisfaction.
  • Assisted servers by coordinating orders and relaying special requests promptly.
  • Handled guest feedback professionally, contributing to continuous improvement in service quality.
  • Provided menu information to guests, addressing dietary concerns and preferences.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

Busser

Bosa Coastal Italian
07.2025 - Current
  • Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for patrons.
  • Collaborated with kitchen staff to expedite order fulfillment during peak service hours.
  • Supported inventory management by restocking supplies and monitoring levels regularly.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
  • Communicated efficiently with team members to coordinate table turnovers and service flow.
  • Engaged customers courteously, contributing to positive dining experiences through attentive service.
  • Learned proper sanitation practices to uphold health and safety standards effectively.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Food Runner

Bosa Coastal Italian
07.2025 - Current
  • Delivered food orders promptly to enhance customer satisfaction.
  • Collaborated with kitchen staff to ensure timely service and order accuracy.
  • Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.
  • Ensured accurate order delivery to customers, fostering positive dining atmosphere.
  • Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.

Front Desk Clerk

Borelli's Deli
04.2025 - 06.2025
  • Prepared deli meats and cheeses according to customer specifications, ensuring freshness and quality.
  • Maintained cleanliness and organization of deli counter, adhering to safety and sanitation standards.
  • Assisted customers in selecting products, providing knowledgeable recommendations for various deli items.
  • Collaborated with team members to manage inventory levels, ensuring adequate stock of popular items.
  • Processed customer transactions accurately, handling cash registers and credit card systems effectively.
  • Promoted daily specials to enhance sales and improve overall customer satisfaction in the deli section.
  • Adapted quickly to changing demands during peak hours, maintaining service quality under pressure.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.

Education

High School Diploma -

Homeschooled
Methuen, MA
06-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Tableside etiquette

Timeline

Roof Top Server

Bosa Coastal Italian
09.2025 - Current

Barback

Bosa Coastal Italian
08.2025 - Current

Host

Bosa Coastal Italian
08.2025 - Current

Busser

Bosa Coastal Italian
07.2025 - Current

Food Runner

Bosa Coastal Italian
07.2025 - Current

Front Desk Clerk

Borelli's Deli
04.2025 - 06.2025

High School Diploma -

Homeschooled

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