Adrianna Zoscak
Saulsbury,TN
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
9
9
years of professional experience
Work History
Entry Level Management
FedEx
Memphis, T
08.2016 - Current
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Collaborated in professional team to solve workflow issues.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Supervised employee work.
- Made operational decisions based on personnel, resources and assets.
Campaign Manager
Hawk Elements Inc
Memphis, TN
02.2016 - 05.2016
- Coordinated events at various locations throughout Memphis
- Conducted interviews and office meetings
- Trained others in marketing systems and how to run their own events
- Responsible for small scale inventory
- Attended Dallas Regional Conference for top national leaders in April 2016.
General Laborer
RAYNOR G. SHOAF RENTAL PROPERTY MANAGEMENT
Memphis , TN
11.2015 - 02.2016
- Responsible for upkeep of all rental properties
- Showcased properties for potential tenants.
Medical Office
UPMC
Pittsburgh , TN
11.2014 - 10.2015
- Shadyside Medical, Magee Women's Hospital, Mckeesport, Mercy and Presbyterian Hospitals
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Coordinated and scheduled all necessary pre-testing and orders given by attending physician(s)
- Ensured all billing and insurance information is current and accurate
- Obtained pre-certification and/or referral prior to the procedure
- Provided patients with pre and postoperative instruction according to service specific guidelines
- Answered and responded to all incoming telephone inquiries utilizing UPP customer service standards
- Assisted nursing staff and medical staff in daily patient care activities in the clinical areas.
Site Supervisor
AlliedBarton Security, Jeannette Mercy Hospital
Jeannnette, PA
06.2014 - 11.2014
- Supervised officers responsible for safety and security of the campus
- Responsible for scheduling and payroll
- Coordinated site investigations, documented issues and escalated to executive teams.
Security Officer
AlliedBarton Security
Greensburg , PA
03.2014 - 06.2014
- Controlled safety of patients and staff of Westmoreland Hospital
- Collaborated with Behavioral health personnel
- Applied proper procedures in response to emergencies.
Suicide Bomb Vest Tester
SAIC Inc.
McLean, VA
05.2013 - 08.2013
- Participated in evaluated studies for military involving civilian protection regarding suicide bomb vests.
Invoice Clerk
Custom Ink, SPARKS
McLean, VA
05.2013 - 08.2013
- Worked with logistics team on customer invoice orders.
- Led projects and analyzed data to identify opportunities for improvement
Intern
RWIV Construction LLC
Pittsburgh , PA
05.2012 - 07.2012
- Worked closely with Project Managers for project timelines
- Implemented Human Resource Policies (safety and payroll procedures)
- Wrote Proposals for clients
- Attended fundraisers to show community support.
Floor Manager
Valley Cycle Service
McKeesport , PA
04.2010 - 08.2010
- Managed inventory, parts and customer service
- Undertook accounting and cashier tasks
- Inspected bikes.
Education
Bachelor of Science - Business Management
Saint Vincent College
Latrobe, PA12.2013
Skills
- Proficient in
- Microsoft word, Powerpoint, and Excel
- Scheduling and Coordinating
- Administration and Reporting
- Overseeing Logistics
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Operational Oversight
- Process and Procedure Refinement
- Company Standards Enforcement
- Supervision and Management
- Resolving Conflicts
Hobbies
I coached high school volleyball for 6 years.
I am actively learning sign language.
I create spray paint art.
I love reading books.
Timeline
Entry Level Management
FedEx
08.2016 - Current
Campaign Manager
Hawk Elements Inc
02.2016 - 05.2016
General Laborer
RAYNOR G. SHOAF RENTAL PROPERTY MANAGEMENT
11.2015 - 02.2016
Medical Office
UPMC
11.2014 - 10.2015
Site Supervisor
AlliedBarton Security, Jeannette Mercy Hospital
06.2014 - 11.2014
Security Officer
AlliedBarton Security
03.2014 - 06.2014
Suicide Bomb Vest Tester
SAIC Inc.
05.2013 - 08.2013
Invoice Clerk
Custom Ink, SPARKS
05.2013 - 08.2013
Intern
RWIV Construction LLC
05.2012 - 07.2012
Floor Manager
Valley Cycle Service
04.2010 - 08.2010
Bachelor of Science - Business Management
Saint Vincent College
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