Adrianna Dee Smith
Marshall,MI
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
9
9
years of professional experience
Work History
Security Guard
Clemens Food Group
06.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Guard
GM CAMI Assembly
11.2018 - 01.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with personnel and general public.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Quality Control Inspector
Automotive Quality & Logistics Inc
05.2018 - 11.2018
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Identified and documented quality discrepancies for management to develop resolutions.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Examined products for imperfections and defects.
- Recorded inspection and test results on data sheets.
- Updated quality control records and reports.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Youth Counselor
Starr Albion Prep
08.2017 - 05.2018
- Provided crisis intervention and emotional support to youth.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Helped youth develop and achieve personal goals with close support.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Established and maintained relationships with youth, families and community partners.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Supported individuals dealing with mental health and emotional issues.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Shift Supervisor
Starbucks
11.2014 - 08.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Conducted routine inspections to check quality and compliance with established specifications.
- Applied security, safety and loss prevention strategies during shifts.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Delivered successful training to more than 10 employees during tenure, educating on successful work processes and productivity strategies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
High School Diploma -
Charlotte Senior High School
Charlotte, MI05.1997
Skills
- Security Operations Experience
- Keen Observer
- Security Procedures Knowledge
- Reliability
- Wireless Technology
- CCTV Monitoring
- First Aid Certified
- Work Ethic
- Emergency Awareness
- Relationship Building and Management
- File and Records Management
- Interpreting Procedures and Instructions
Timeline
Security Guard
Clemens Food Group
06.2021 - Current
Security Guard
GM CAMI Assembly
11.2018 - 01.2021
Quality Control Inspector
Automotive Quality & Logistics Inc
05.2018 - 11.2018
Youth Counselor
Starr Albion Prep
08.2017 - 05.2018
Shift Supervisor
Starbucks
11.2014 - 08.2017
High School Diploma -
Charlotte Senior High School
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