Adrianna Lopez
Saint Paul,Minnesota
Summary
Dynamic professional with a strong background in restaurant and catering supervision at Como Zoo & Conservatory, excelling in cultural attraction event oversight and inventory efficiency. Known for exceptional customer service and food safety expertise, I thrive in fast-paced environments, demonstrating adaptability and critical analysis to enhance guest experiences and drive operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Catering, Management/Supervisor
Lancer Hospitality
Saint Paul, MN
07.2021 - Current
- - Ensured effective event monitoring to enhance guest experience.
- - Oversaw inventory management, maximizing efficiency and minimizing losses.
- - Maintained high standards in food presentation and handling practices.
- - Arranged venue setups according to specific event requirements and themes.
- - Demonstrated delegation skills to empower team members.
- - Applied time management techniques for effective task prioritization.
- - Performed administrative tasks including filing documents and data entry.
- - Reviewed daily sales reports, monitoring financial performance metrics.
- Prepared a variety of espresso-based beverages quickly and accurately.
Mailroom Delivery
Monmouth College (Mailroom)
Monmouth, IL
03.2021 - 03.2023
- Delivered packages to students efficiently and effectively.
- Signed off on package deliveries from UPS and Fed-Ex.
- Facilitated mail distribution to ensure students received correspondence.
- Resolved problems promptly, promoting high customer satisfaction through knowledgeable service.
Dietary Aide/Covid-19 Specialist
Birchwood Care Home
Minneapolis, MN
06.2020 - 08.2020
- Maintained cleanliness of cafeteria, promoting a safe dining experience for Birchwood Care Home residents.
- Provided meal service to residents, carefully considering allergy sensitivities at all times.
- Monitored and recorded residents' eating habits to support dietary planning.
Ticket Booth Sales
Minnesota State Fair
Saint Paul, MN
08.2019 - 09.2019
- Recorded all ticket sales for booth section, ensuring data accuracy.
- Delivered exceptional customer service, offering assistance with maps and local attractions.
- Supported guest services, addressing inquiries and enhancing overall satisfaction.
Crew Member
White Castle
Maplewood, MN
03.2019 - 08.2019
- Sanitized work areas and equipment, ensuring high standards of cleanliness.
- Prepared diverse food items, including meats and desserts, according to customer orders.
- Monitored temperatures of food and storage areas, maintaining safety protocols.
- Received and organized food supplies and utensils in designated storage locations.
- Achieved serve safe license through rigorous training.
Sales Associate
Shoe Dept. Encore
Maplewood, MN
12.2018 - 02.2019
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Cashiering
- Maintain a clean shoe store
- Offering deals for online purchases
Crew Member
McDonald’s
West St Paul, MN
06.2018 - 10.2018
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
- Establish and maintain effective and friendly communication with customers and use these relationships to develop more customers.
Historical Researcher
Summer History Immersion Program
White Bear Lake, MN
07.2017 - 08.2018
- Acquired historical information from diverse sources including archives and library records.
- Gathered data from books, pamphlets, periodicals, and photographs to support research initiatives.
- Investigated American History topics spanning 20 years in specific fields such as politics and diplomacy.
- Delivered presentations to graduate students at University of Minnesota, fostering scholarly discussion.
Education
Bachelor of Arts - Monmouth, IL
Monmouth College
Monmouth, IL05.2024
Twin Cities Academy Charter School -
Twin Cities Academy Charter School
06.2020
Avalon Charter School -
Avalon Charter School
06.2017
Skills
- Customer service excellence
- Basic Microsoft skills
Teams collaboration
Outlook management
OneDrive
- Adaptability in roles
- Detail orientation
- Barista
- Food safety knowledge
- Tying Speed: 29 words per minute
- Mathematics expertise
- Active listening skills
- Problem-solving abilities
- Reading comprehension
- Effective speaking
- Critical analysis
- Catering and hospitality management
Awards
- National Honors Certificate Award
- Track and Field Awards
- High Honor Roll
Languages
Spanish
Limited
Certification
Protective Training Agent
Timeline
Catering, Management/Supervisor
Lancer Hospitality
07.2021 - Current
Mailroom Delivery
Monmouth College (Mailroom)
03.2021 - 03.2023
Dietary Aide/Covid-19 Specialist
Birchwood Care Home
06.2020 - 08.2020
Ticket Booth Sales
Minnesota State Fair
08.2019 - 09.2019
Crew Member
White Castle
03.2019 - 08.2019
Sales Associate
Shoe Dept. Encore
12.2018 - 02.2019
Crew Member
McDonald’s
06.2018 - 10.2018
Historical Researcher
Summer History Immersion Program
07.2017 - 08.2018
Bachelor of Arts - Monmouth, IL
Monmouth College
Twin Cities Academy Charter School -
Twin Cities Academy Charter School
Avalon Charter School -
Avalon Charter School