Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Adrianna R.  Gaines

Adrianna R. Gaines

Mickleton,NJ

Summary

Highly motivated and goal-driven Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work History

TCIO Financial Controller

JP Morgan Chase & Company
Newark, DE
10.2022 - Current
  • Prepared accurate financial reports and monthly statements for accounts receivable.
  • Collaborated with executive team in preparation of annual capital and operating budgets, forecasts and all financial reporting and analysis.
  • Led organizational cash flow and cash flow forecasting initiatives.
  • Reviewed documents and data to give accurate presentations and forecasts to upper management.
  • Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
  • Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
  • Managed daily financial functions in collaboration with accounting and treasury personnel.

Sr. Premium Analyst

Cigna
Wilmington, DE
09.2016 - 09.2020
  • Service complex book of business of over 500 clients.
  • Conduct research and investigation of all discrepancies as well as create audit/reconciliation reports using large data sets.
  • Receive and post monthly payments submitted by clients.
  • Lead teams on creating and implementing new processes to make daily tasks more efficient.
  • Implement new clients and provide optimal customer service experience.
  • Assisted in retrieving over $500k in delinquent balances.
  • Lead Trainer for new hires on policies and processes, also created training modules to use for follow up training for seasoned employees.
  • Prepare and distribute 5500 Tax Forms.

Accounting Generalist

Loews Hotel
Philadelphia, PA
11.2015 - 03.2016
  • Examined financial transactions to prepare daily deposit and expense reports.
  • Assisted management in reviewing and approving time cards for hotel staff.
  • Reconciled and audited daily cash, check and credit card transactions at the front desk, food services, and valet.
  • Created and complete billing reviews for special events and projects at the hotel.
  • Lead and organized kick off meetings on behalf of the accounting department to win event proposals from high profile clients such as NFL teams and lead pharmaceutical companies.
  • Maintained financial records for over 100 clients.

Accounts Receivable/Audit Specialist

Teamsters Health and Welfare and Pension Funds of Philadelphia and Vicinity
Pennsauken, NJ
09.2014 - 10.2015
  • Processed monthly contribution reports and payments.
  • Audited employer accounts under the union to ensure contributions are being made correctly.
  • Reviewed collective bargaining agreements to ensure contributions are in compliance.
  • Processed suspensions for employees when requirements were not met.
  • Prepared and send legal files for unpaid audits and reports.
  • Performed information system audits to manage internal controls and assess risks.
  • Collaborated with external partners to complete audits.

Receptionist/Clerk

Holy Redeemer Home Care
Runnemede, NJ
05.2013 - 09.2013
  • Screened after hour calls that require clinical direction and forward to triage for follow up.
  • Performed various other desk duties under supervision of triage nurse, including taking referrals.
  • Scheduled appointments, and order supplies, and file paperwork.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.

Teller

Fulton Bank of New Jersey
Mickleton, NJ
01.2010 - 03.2013
  • Accurately performed teller transactions in accordance with bank policies and procedures.
  • Recognized and demonstrated skills learned by following through on referral opportunities to meet branch's sales goals.
  • Maintained cash records by balancing the vault, prepare reports, and place cash orders as needed.
  • Contributed to a team environment by communicating effectively across branches.

Receptionist/ Filing Clerk

Forkin, McShane, Manos & Rotz, P.A
Cherry Hill, NJ
07.2007 - 01.2008
  • Provided receptionist assistance in receiving area of facility by greeting clients, managing appointment calendar, and directing visitors to appropriate offices and answered multi-line phone system, transferring callers to requested secretary or attorney.
  • Handled monthly billing slips and deposits.
  • Performed administrative and clerical duties such as, maintaining and updated open and closed filing.

Education

Bachelor of Science - Finance and Accounting

Wilmington University
09.2020 - Current

Skills

    Project Management

Timeline

TCIO Financial Controller

JP Morgan Chase & Company
10.2022 - Current

Bachelor of Science - Finance and Accounting

Wilmington University
09.2020 - Current

Sr. Premium Analyst

Cigna
09.2016 - 09.2020

Accounting Generalist

Loews Hotel
11.2015 - 03.2016

Accounts Receivable/Audit Specialist

Teamsters Health and Welfare and Pension Funds of Philadelphia and Vicinity
09.2014 - 10.2015

Receptionist/Clerk

Holy Redeemer Home Care
05.2013 - 09.2013

Teller

Fulton Bank of New Jersey
01.2010 - 03.2013

Receptionist/ Filing Clerk

Forkin, McShane, Manos & Rotz, P.A
07.2007 - 01.2008
Adrianna R. Gaines