Adrianna Rodriguez Santiago

Lehigh Acres

Summary

Dedicated and dependable customer service professional with experience in healthcare transportation, retail customer support, and financial transaction services. Skilled in communication, multitasking, problem-solving, patient care support, and cash handling. Strong ability to work in fast-paced environments while providing excellent service to customers and patients.

Overview

year of professional experience

Work History

Customer Service Associate /Assistant Manager

MaxxFoods Grocery Store

Fort Myers

11.2025 - Current

Handled cash accurately and maintained excellent customer service standards.
Counted, verified, and reconciled high volumes of cash while maintaining strict accuracy.
Assisted customers with international money transfers through MoneyGram services, enhancing customer experience.
Supported daily store operations and resolved customer concerns, contributing to a positive shopping environment.

Patient Transporter

Lee Health

Fort Myers

Transported patients safely throughout the hospital for appointments and medical testing.
Communicated with patients to explain procedures and provide reassurance during transport.
Maintained patient privacy and followed hospital safety procedures.
Assisted medical staff by ensuring timely patient movement between departments.
Maintained cleanliness and organization of transport equipment and areas.

Customer Service Representative

AutoZone

Estero

Assisted customers at the register and provided excellent customer service.
Gathered vehicle information to identify correct automotive parts.
Located and recommended parts based on customer vehicle needs.
Worked efficiently in a fast-paced retail environment while maintaining accuracy.

Education

South Fort Myers High School

Fort Myers, Florida

Some College (No Degree) -

Florida SouthWestern State College

Fort Myers, FL

Skills

Patient Transport Equipment
Patient Safety Protocols
Patient Care Assistance
Patient Interaction Techniques
Customer Service
Problem Solving

Multitasking
Time Management
Teamwork
Communication Skills
Empathetic support

Timeline