Maintained a high level of customer satisfaction through effective verbal and written communication skills
Demonstrate solid product knowledge and finding solutions for customers
Took advantage of service workshops to develop expertise and knowledge of the company.
Fundraising Campaign Manager
Changing Lives Worldwide
Dallas, TX
04.2021 - 10.2021
Trained team members on how to have positive interactions through recruitment, mentoring and providing
support for other members to develop and achieve personal fundraising goals, while focusing on the mission
of the company
Developed strong relationships with volunteers, sponsors, team members and individuals in the community
to support growth of the program
Coordinated live events and exceeded the revenue goal, weekly
Traveled to help other charities develop strategies to encourage new or increased contributions.
Talent Acquisition Specialist
Fresh Success Marketing
San Antonio, TX
01.2021 - 04.2021
Developed new recruitment techniques that helped cut down on recruiting inefficiencies and increase
reliable hires
Helped to coordinate multiple different interview calendars with multiple recruiters at one time
Organized and held meetings at the request of senior management to clearly outline talent recruitment
objectives
Improved recruitment training methods to get new recruiters up to speed with recruitment techniques faster.
Team Lead
Texas Neuro Rehab Center
Austin, TX
01.2019 - 12.2020
Communicated clear expectations, managed team performance and built high morale among fourteen team
members
Evaluated and analyzed team risk, issues and activity progress
Worked with therapists, nurses and doctors to increase effectiveness of patient care and schedules.