ADRIANNE BROWN
Senior Accounting Analyst
Atlanta,Georgia
Summary
Skills & Abilities Highly motivated Administrative, Accounting and Finance Specialist with 12+ years in the Accounts Payable field, 6+ years in the Administrative Support role. 10 months as a Finance Dispute Analyst. Detailed -oriented, efficient and organized with extensive experience in invoice processing, vendor account analysis, reconciling monthly statements, auditing and approving expense reports. Possess strong analytical and problem-solving skills, with the ability to make reasonable decisions. Resourceful in the completion of projects, effective at multi-tasking. Meticulous in examining documents, discovering discrepancies and resolving errors quickly. Extremely productive in a high volume, high stress environment. Excellent written and verbal communication skills.
Overview
22
22
years of professional experience
Work History
FINANCE DISPUTE ANALYST II
NCR CORPORATION
3 2020 - Current
- Ensure all customer disputes are properly logged and tracked within designated internal tools
- Respond to all customer and collector inquires in a timely manner to ensure customer satisfaction
- Support division and business functions in resolving invoice disputes, billing and entitlement issues
- Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes
- Actively participate and facilitate weekly, monthly and quarterly meetings involving accounts in assigned division
- Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is provided
- Adhere to quality and compliance guidelines.
LEAD Service Coordinator Repensentative
NCR Corporation
03.2011 - 02.2020
- Managed daily task for the team ensuring business needs are met in a timely manner
- Assisted Project Managers with ensuring Suppliers and Technicians are set up in Quick Base for dispatching of weekly work orders
- Created Purchase Orders in Oracle for processing of Labor and Expense Invoices
- Handled escalations regarding discrepancies with supplier payments
- Submitted weekly file to the Accounts Payable Department Team for payment processing
- Created Expense and Service Billing files using an Emili Template to collect Revenue from our clients
- Ran Monthly TS Cost Accrual Report along with the Allocation Report and identity any discrepancies.
Accounts Payable Specialist
ncr corporation
05.2009 - 03.2011
- Ensured discounts and timely payments of vendor invoices by setting them up for weekly check runs
- Researched; resolved and communicated discrepancies or outstanding balances on vendor accounts via telephone or email
- Processed vendor invoice and expense invoices weekly for payment processing
- Reconciled vendor statements.
Accounts Payable ASSOCIATE
Worldpay
04.2007 - 12.2009
- Received and processed invoices, check request and other approved bills
- Sorted and reviewed invoices for proper account codes and approvals
- Responded to questions regarding billing issues; acted as liaison between departments and vendors
- Processed expense reports for weekly disbursements
- Verified expense reports against the company’s Travel and Entertainment Policy.
ACCOUNTS PAYABLE SPECIALIST
mckesson
04.2006 - 04.2007
- Audited expense reports according to the travel and expense reimbursement policy
- Assisted employees with discrepancies regarding missing documentation, approvals or unauthorized expenses
- Recorded all exceptions on the Travel and Expense Report Spreadsheet
- Prepared expense files biweekly for payroll processing
- Ran weekly query to update active, terminated and employees on leave.
Accounts Payable SPECIALIST
NDC HEALTH
04.2002 - 04.2006
- Managed and processed all invoices for Capital and Operating leases
- Prepared all vendor invoices and check disbursement request for payment by obtaining proper documentation, signatures and reviewing account coding
- Resolved discrepancies and answered questions regarding AP payment status
- Reviewed vendor invoices and statements for accuracy and resolved questionable charges and discrepancies in a timely manner by telephone and correspondence with the vendor and approver
- Researched purchase orders and non-purchase order invoices as requested by employees or vendors
- Prepared simple analyses, spreadsheets and reports as necessary
- Opened, date stamped and distributed departmental mail to the appropriate team members.
- Maintained [Number]% accuracy while processing $[Amount] worth of payments
- Developed client rapport by efficiently addressing incoming correspondence and resolving [Number] A/P inquires per day
- Reorganized accounts payable processes, decreasing supplier payment delays from [Number] to [Number] days
Education
BBA - Business Administration And Management
Strayer University
Washington, DC 05.2001 -
Skills
Proficient in
ServiceNow, Oracle, Tableau, ERP, CCAD, RBI, Salesforce, Microsoft Office (Excel, PowerPoint, SharePoint, Outlook, Teams), Gainsight
Timeline
LEAD Service Coordinator Repensentative
NCR Corporation
03.2011 - 02.2020
Accounts Payable Specialist
ncr corporation
05.2009 - 03.2011
Accounts Payable ASSOCIATE
Worldpay
04.2007 - 12.2009
ACCOUNTS PAYABLE SPECIALIST
mckesson
04.2006 - 04.2007
Accounts Payable SPECIALIST
NDC HEALTH
04.2002 - 04.2006
BBA - Business Administration And Management
Strayer University
05.2001 -
FINANCE DISPUTE ANALYST II
NCR CORPORATION
3 2020 - Current