Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Hi, I’m
Adrianne Cooper
Oklahoma City,OK
Summary
Skills
- Thriving Entrepreneur having established multiple business ventures such as Adrianne Cooper's Properties LLC and owner of Cooper's Credit Consulting International LLC
- Financial education classes/workshops: Created, developed, and conducted financial education classes Oversee participant performance at onsite financial education classes Data collection and evaluation: Collect and verify all required data from participants throughout the program, including Combined Financial Assessment and Financial Profile Assist in program reports preparation
- Resource development: Identify and refer participants to other resources and services needed to achieve their financial goal Identify, cultivate, and maintain relationship with key community partners
- General program support: Provide support, as needed, to other core programs including cross-training in other credit and budgeting service areas Assists with special projects as assigned and other tasks deemed necessary to achieve overall goals and to operate a successful program
- Policy and Guidelines: Adheres to all guidelines related to confidentiality Follow regulatory and quality-control requirements Works to ensure that satisfaction is a priority of the coaching program
- Certified Army Basic Instructor Course (ABIC) certified (Issued 04/2010 by US Army Intelligence Center of Excellence)
- Successful Army instructor with considerable experience training Soldiers and civilians at all levels
- Talented leader and skilled motivator consistently able to apply skill and tact to influence others Exceptional capacity to build enduring, mutually beneficial relationships with clients, partners, and colleagues
- Successful in learning and comprehending new systems and financial methods
- Excellent Public speaker/teacher/trainer: Patient and effective when working with a wide range of personalities and bridging partnerships in the community
- Dependable, responsible contributor committed to excellence and success
- Energetic public speaker with a luminous disposition and upbeat, positive attitude that enjoys engaging a live audience or video teleconference setting
- Effective communicator, comfortable and experienced briefing Brigade Commander and his staff while assigned to the Brigade
- Proficient with Microsoft Office Suite (Word, PowerPoint, and Excel) to include social media marketing
- Customer Relations
- Profit and Loss Analysis
- Sales Leadership
Work History
Cooper's Credit Consulting International
Owner
07.2014 - Current
Job overview
- Highly motivated comprehensive work in a growth-oriented program, Credit Repair Financial Opportunity Center (CRFOC) that is dedicated to helping low to moderate income families change financial behavior, build assets and become financially stable
- CRFOC provides individualized financial coaching for participants to help them reach target goals including credit score; budgeting; saving; utilization of quality financial services; and asset development
- Credit Consulting Financial Coach will work directly with families/individuals in our FOC program to ensure that families reach their educational, financial, and asset goals
- Directed all branch activities and supervised 20 teammates while focusing on providing sales and service of credit repair
- Successfully promoted products and services through effective sales seminars increased sales and maintained profitability each year
- Experienced in small business entrepreneurial, enterprises and referral agencies here in Cochise County
- Authored several papers on business climate with Sierra Vista Herald, Vitality Magazine and University of Arizona.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
Bryant & Stratton College - Online
Adjunct Instructor
11.2016 - 11.2017
Job overview
- Established and maintained effective working relationships with department staff, faculty and students
- Recommended students for participation in course-related research projects
- Incorporate relevant business concepts and participation in courses-related researched projects
- Prepared detailed lesson plans and brief students based on course objectives built on academic knowledge to include policies and procedures
- Successfully identified and resolved problems while maintaining confidentiality
- Create, motivate and foster an atmosphere that welcomes diversity for students
- Worked one-on-one with students to resolve class-related issues
- Encouraged student participation in each class
- Highly proficient in multi-tasking, delegating and working independently based on the project requirements.
- Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
- Defined and articulated goal learning outcomes, performance metrics, and changes to improve student learning.
Special Intelligence Service
Police Instructor
09.2014 - 01.2015
Job overview
- Evaluate, develop, coordinate, and deliver specialized training programs for over 600 Arab women police officers as needed to meet UAE departmental mandates
- Ensure and provide over 1000 hours of high quality, effective, work-related training career and organizational development services for the Department of Security employees with 98 percent completion rate
- Held the position of Range Master and managed 10 personnel instructors with 4 interpreter teams to include 20 women per firing line for re-qualification training and firing
- Ensure that all equipment, weapons, ammunition, and materials are on-hand for training to include administrative tasks as necessary to support range operations
- Compile and submitted 600 End of Course Reports and draft After Action Report for submission utilizing government client approved reporting format in 5-month time frame.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Supervised and monitored students' use of tools and equipment.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
- Connected instruction to real-world experiences and to students' post-secondary goals.
- Met training needs with well-organized, factual programs based on contemporary requirements.
Intelligence Communication & Engineering
Critical Infrastructure Risk Management (CIRM) Analyst
07.2012 - 07.2014
Job overview
- Responsible for reducing risk to strategic infrastructure by identifying and assessing critical communications and supporting assets, performing consequence analysis, executing strategic and operational remediation plans
- Ensure and maintain the adequacy of the communications information contained in the Strategic Mission Assurance System (SMADS) database with 100% accuracy
- Review and analyze input from supporting organizations to develop and Risk Management Decision Package (RMDP) and prepare over 4 in-depth reports in an eight-month time frame to the supporting HQDA G34 agency
- Update and maintain a priority list of NETCOM Critical Assets in the SMADS database
- Prepare over 40 presentations and coordinate all NETCOM CIRM meetings
- Oversee and participate in onsite CIRM assessments and remediation working groups
- Technical Writer/Editor supporting the U.S
- Army Network Enterprise Technology Command (NETCOM) Assistant Chief of Staff (ACofS) and threat protection program
- Applies subject matter expertise support to the planning, development, coordination, and delivery of documents in support of the NETCOM mission
- Responsible for content of technical documentation RMDPs as well as monthly report briefings
- Reviewed team documents for spelling, grammar, and content problems (e.g., missing instructions or sections; redundant or unnecessary sections)
- Analyzed accuracy of content and that documents follow established style and format guidelines and recommend revisions to guidelines and processes as appropriate
- Delivered innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments according the HQDA G34 standards.
- Validated results and performed quality assurance to assess accuracy of data.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Millennium Corporation
Configuration Management Analyst
08.2011 - 02.2012
Job overview
- Coordinated capable of participating in design reviews, configuration audits, and evaluations of software products to ensure proper identification, control, and status accounting of the software baseline for each system
- Composed Configuration Management (CM) Plans and audit software change procedures, software development, software testing, and documentation to verify compliance with software CM plans and procedures
- Provide Software Life Cycle Management (SLCM) CM support for the CM Lead and SLCM / Integration Project Leads.
- Conducted data modeling, performance and integration testing.
- Designed and implemented scalable applications for data extraction and analysis.
Science Applications International Corporation (SAIC)
Detention Management System Instructor (DIMS)
11.2009 - 03.2011
Job overview
- Designs, develops, prepares and conducts training curriculum and course materials for the Detention Management System (DIM) and Biometrics
- Prepared over 500 student materials: course manuals, workbooks, handouts, completion certificates, and course critique forms in with 98% success rate in an eighteen-month time span
- Performs day-to-day maintenance and minor troubleshooting of all equipment and systems to include replacement of consumables
- Operate equipment and systems in accordance with manuals and established procedures for handling, storing, and keeping records to include biometric enrollment files
- Trained personnel by conducting, as appropriate, formal classroom courses, workshops and seminars in CONUS and OCONUS and deployed locations (possibly to include Iraq and Afghanistan) during field exercise training prior to deployment
- Conducted training requirements surveys, assists in design of computer-based and multimedia curriculum to fit the soldier's needs
- Supervised 2 training specialists in the instruction of individual trainees as well as whole classes of 50 students in a variety of technical-based BAT related subject matter.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
L3-Communications
LEP Screener
08.2008 - 11.2009
Job overview
- Operating and maintaining client workstations, cameras, iris devices and fingerprint collection hardware
- Conducts intelligence and security-oriented screenings on more than 4,000 Local National Employees (LEP), Third Country Nationals (TCNs), and Iraqi Military Intelligence soldiers attending a US Army sponsored MI academy course on Victory Base Camp (VBC) located in Baghdad, Iraq
- Perform all operations associated with Biometrics Automated Toolset (BAT) enrollments and the collection of biometrics
- Performs day-to-day maintenance, minor troubleshooting of all equipment and systems to include replacement of consumables
- Operated equipment and systems in accordance with user manuals and established procedures for handling, storing, and keeping records to include biometric enrollment files
- Maintained over 3500 records on the granting of access for civilians to and from the country of Iraq in a seven-month period
- Submitted over 500 reports and recommendations to US Military Intelligence units derived from database analysis, interview results, and intelligence reports to determine security risks, former Ba'ath Party membership, war crimes, and suitability for employment and access to US Army installations.
- Complied with all federal, state and local regulations as well as company rules.
- Checked equipment during each shift to assess functionality.
Kellogg Brown and Root
Security Facility Officer Analyst
10.2005 - 06.2008
Job overview
- Conducted over 600 formal inquiries and debriefs inquiries regarding fraud or criminal acts
- Expert on advanced interviews and investigative techniques as well as written or oral reports on security incidents
- Responsible for assessing security posture threats and estimating the projected costs for implementation
- Oversaw budget planning and execution ensuring that projects remained on schedule to meet contractual/project requirements for an assigned portion of a program
- Provided administrative support to security audits and follow-on security investigation by Strategic Business Unit
- Analyzed and manage security level multimillion-dollar budget, streamline operations, budget reporting and documentation
- Strong planning and organizational skill in all aspects of project management from project inception to completion
- Self-motivated and disciplined, capable of handling multiple assignments efficiently under extreme pressure
- Supervised reports of performance against specified plans to ensure that contractual, cost, and schedule objectives are met.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
US Army
Team Leader
01.2000 - 07.2005
Job overview
- Selected among peers' deployment operations Iraqi Enduring Sergeant of the Guard providing security for over 1,000 detainees at Brigade Combat Team (2BCT) Detention Facility in accordance with local Standard Operating Procedure (SOP), to FM 34-52, Interrogation
- Coordinated and assisted interrogation units assigned to support 1st Infantry Division 2BCT Detention Facility
- Reviewed data collected and cross-reference intelligence collection priorities and plans, to ensure proper identification using the BATs system
- Assist the ICoE in their efforts to find solutions that help Army units operate effectively in environments where improvised explosive devices (IEDs) are a persistent threat
- Perform research and produce reports that identify and describe intelligence-related shortfalls in the ability of Army units to successfully perform their missions
- Make recommendations on potential intelligence-focused materiel and non-materiel solutions relative to current and projected IED threats
- Review doctrine, concepts of operations, tactics, techniques, and procedures, and other military documents to recommend improvements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
Wayland Baptist UniversityPlainview, TX
MBA from Human Resources Management
08.2015
University Overview
Langston UniversityLangston, OK
Bachelor of Science from Business Administration And Management
08.1999
University Overview
Brown Mackie College - SalinaSalina, KS
Associate of Arts from Business Administration
05.1997
University Overview
Education
Education
Military Police Course Fort Leonard, MO (05/2000), 7th Army Noncommissioned Officer Academy Primary Leadership Development Course – Grafenwoehr, Germany (05/2002), Assistant Special Security Officer (ASSO) Certified Training Course, Camp Victory, Baghdad, Iraq (02/2008), Front Line Supervisor HRD Training Conflict Management Course, Camp Warrior, Kirkuk, Iraq (03/2008), Varies security training: Communications and Problem Solving; Trafficking in Person Course; OPSEC and Intelligence Debriefing; Advanced Writing and Communications, 1st Armored Division, Task Force Falcon, Camp Bondsteel – Kosovo (12/2000 – 05/2001), Task Force 793d Military Police Battalion Task Force Falcon, Camp Monteith – Kosovo (10/2002 – 07/2003), 1st Armored Division, Task Force Falcon, Camp Bondsteel – Kosovo (12/2000 – 05/2001), Task Force 793d Military Police Battalion Task Force Falcon, Camp Monteith – Kosovo (10/2002 - 07/2003), 1st Military Police Company in support of Combat Operations across Sunni Triangle of Iraq., The 2nd Brigade 1st Infantry Division, Iraqi Enduring Freedom at the 2BTC detainee facility Camp Remagen - Tikrit, Iraq (02/2004 – 03/2005), Wayland Baptist University, Sierra Vista, Arizona Masters Business Administration – Business Administration, Langston University, Langston, Oklahoma Bachelor of Business Administration – Business ManagementOverview
24
years of professional experience
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