Adrianne C. Hill
Mechanicsville,VA
Summary
Dynamic and compassionate health care professional with over 10 years of experience in health education, patient care, and community outreach. Proven expertise in leading teams, promoting health literacy, and implementing successful health programs across diverse populations, including veterans and underserved communities. Strong communicator, dedicated to fostering partnerships and improving patient health outcomes through innovative health education strategies and evidence-based practices.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Health Workers (CHWs) Program Manager
Virginia Hospital and Healthcare Services
01.2022 - Current
- Lead evaluation efforts for the CHWs for a Healthy Virginia grant, tracking program outcomes and ensuring alignment with grant objectives.
- Develop and implement monitoring and evaluation frameworks to assess the effectiveness of community health worker programs in addressing health disparities and improving community health outcomes.
- Cultivate strategic partnerships with key funders, stakeholders, providers, and community organizations, involved in community health worker initiatives
- Designed and executed a CHW educational forum named Community of Practice Collaboration with a focus on coaching CHWs with technical skills, health education, and guidance for effective community service
- Utilize data-driven approaches to track key performance indicators (KPIs), analyze program performance, and recommend improvements based on evaluation results.
- Tracked project-related expenses and facilitated the routine financial aspects of programs, including expense reimbursements and monthly invoices
- Present findings from program evaluations to stakeholders, including hospital administrators and community partners, to guide program improvements and secure continued funding.
- Conduct needs assessments and design program evaluations to measure the impact of educational and health promotion initiatives in underserved populations.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Lead Telehealth Technician
McGuire Veterans Hospital
01.2017 - 01.2022
- Oversaw key operations of clinical programs for veteran patients
- Led telehealth store site management and imaging for primary care and specialty cases; schedule and facilitate telehealth appointments for 10 providers with focus on veteran education opportunities
- Determined appropriate care path by properly sequencing procedures and treatment
- Provided technical support to providers; operate office equipment and schedule necessary up-keep
- Mentored medical staff on virtual care system to promote proper use of platform for timely patient follow-ups, while conducting regular refresher courses to answer questions and review updates
- Orchestrated communication with cardiology/hepatology clinics, ensuring open slots for scheduled telehealth appointments
- Improved nation-wide access to care by serving as liaison for Heart and Kidney Transplant program, ensuring compliance with all guidelines and regulations
- Provided administrative support for Heart and Kidney Transplant program, including producing meeting minutes and reports
Practical Nurse
McGuire Veterans Hospital
01.2016 - 01.2017
- Administered testing and care as prescribed by the physician including vaccinations, blood draws, and lab tests
- Handled intake for provider with 1,100 patient load by measuring vitals and reviewing notifications in the medical record
- Managed follow-ups with veterans via phone and email and scheduled follow-ups and discussed plans of action as needed
- Educated on proper home care techniques and procedures to ensure progress
- Trained nurses to successfully support assigned team
- Enhanced Primary Care Almanac as part of PACT team, gathering and inputting data to spreadsheet for veterans with high blood pressure and diabetic issues
Practical Nurse
Rappahannock Family Physicians
01.2015 - 01.2016
- Oversaw primary care experience for over 1,200 patients
- Conducted full physical assessments and administered testing and procedures dictated by physician
- Demonstrated and explained at-home hypertension and diabetes prevention methods
- Educated women on importance of female and sexual health including breast exams and birth control options
- Trained newly hired nurses on policies and procedures to ensure quality care
- Communicated lab results and scheduled follow ups as needed
- Reached above 80% adherence to quality measures across the entire practice around women’s health exams
- Streamlined coordination with provider regarding prescriptions to comply with common insurance companies including Anthem, Aetna, Humana, Cigna, and Medicare
- Managed all post-hospitalization outreach to check on patient condition and coordinate follow-up care
Lead Practical Nurse
Langley Air Force Base Hospital
01.2012 - 01.2015
- Supervised a staff of 6 nurses and technicians ensuring competence with EMR and other systems
- Contributed to monthly meetings, making suggestions to improve and evolve veteran care experience
- Supported providers by performing chart audits to minimize errors and attended medical board meetings to review recommendations for medical boarding
- Achieved 100% increase in active-duty youth Back-to-School Physical Day participation by involving all departments to create an inclusive a cohesive event
- Reduced wait times and improved outcomes 90% by implementing enhancements to admission prioritization process including a spreadsheet to indicate those with elevated risk factors; enabled care team to make sound recommendations regarding transfers to internal medicine for further evaluation and care
- Navigated complex scheduling scenarios for high-risk and vulnerable patients with urgent issues by finding innovative ways to get them on the appropriate physician’s packed schedule
Education
Master of Science - Health Education And Promotion
Walden University
Minneapolis, MN11-2021
Bachelor of Science - Healthcare Management
Saint Leo University
Saint Leo, FL05-2016
Skills
- Program Evaluation & Impact Assessment: Proficient in developing and implementing evaluation frameworks to measure program effectiveness, including qualitative and quantitative data analysis
- Data Analysis & Reporting: Strong ability to collect, analyze, and interpret complex data sets to evaluate program performance and identify areas for improvement
- Monitoring & Evaluation (M&E): Expertise in designing M&E systems, tracking key performance indicators, and preparing reports to guide program improvements and strategic decision-making
- Strategic Planning: Experienced in developing long-term evaluation strategies that align with organizational goals and program objectives
- Stakeholder Engagement & Reporting: Skilled in presenting evaluation findings to diverse stakeholders and translating data into actionable insights that inform policy and programmatic changes
- Continuous Improvement: Focused on fostering a culture of learning through regular program assessments, feedback loops, and iterative improvements
Certification
- CPR/AED Certification
- Licensed Practical Nurse
- First Aid Certification
Timeline
Community Health Workers (CHWs) Program Manager
Virginia Hospital and Healthcare Services
01.2022 - Current
Lead Telehealth Technician
McGuire Veterans Hospital
01.2017 - 01.2022
Practical Nurse
McGuire Veterans Hospital
01.2016 - 01.2017
Practical Nurse
Rappahannock Family Physicians
01.2015 - 01.2016
Lead Practical Nurse
Langley Air Force Base Hospital
01.2012 - 01.2015
Master of Science - Health Education And Promotion
Walden University
Bachelor of Science - Healthcare Management
Saint Leo University
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