Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Adrianne Lange

Adrianne Lange

Uncasville,CT

Summary

Experienced certified Powered Industrial Truck trainer and operator with additional certifications in LSS Yellow Belt, FEMA Emergency Management, and CPR/First Aid/AED. Proficient in Microsoft Word, Excel, Outlook, Office, AS400, and VLM with a typing speed of over 60 words per minute.

Overview

25
25
years of professional experience
1
1
Certificate

Work History

Warehouse Shift Leader

Kellogg Marine Supply
04.2018 - Current
  • Started as warehouse clerk, worked w paint, special packaging, UPS/FedEx systems, AS400, VLM and all equipment. Promoted to day shift Inventory control in 2019 and again in 2022 to 3rd shift lead. Responsible for a crew of about 10 employees overnight, bridging night and day shifts.
  • I served a year as chair of the safety committee and have been active member for years. Responsible for trainings, inspections, JSA research. Receiving. Shipping. Picking. Loading. Replenishment. Running, doing and closing cycle counts start to finish. Shortages. Running reports, compiling spreadsheets. Programming. Relocating and facilitating relocations on sections of warehouse. Special projects, VLM/Dove tree/ Dove track, OS&D / Returns. Error reporting/documenting. I operate pallet jack, order picker, fork lift, reach truck and swing reach proficiently. Certified Powered Industrial Truck trainer for them as well.
  • Oversaw daily warehouse operations, ensuring adherence to safety and efficiency standards.
  • Implemented process improvements that enhanced workflow efficiency and reduced operational downtime.
  • Managed inventory control systems, maintaining accurate stock levels and minimizing discrepancies.
  • Collaborated with cross-functional teams to streamline operations and enhance overall productivity.
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Oversaw daily operations and shipping and handling processes.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.

National Dispatch Coordinator/Customer Service Rep

Onesource Water
08.2013 - 04.2016
  • Responsible for routing and assisting up to 20 technicians in 7 regions, nationwide. Scheduled service calls by priority and location with a goal to complete as many as efficiently as possible. I am extremely proficient with maps and have been a technician myself, so I understand their issues from their point of view. During snowstorms and other emergencies, I have assisted in leading the customer service department – I am generally always available for travel and overtime and love a challenge. I have coordinated large installation projects and managed several intricate spreadsheets to track and account for any inconsistencies in service.

Assistant to Executive Housekeeper

Homewood Suites by Hilton
05.2013 - 08.2013
  • Responsible for assigning, distributing and following progress of the day’s work for 15 employees. Inspected rooms to Hilton’s standards once cleaned by staff, and when I could, assisted staff as I feel a manager that can work alongside their employees is more respected.

Night Audit/Front Desk/ Housekeeping

Homewood Suites by Hilton
12.2011 - 05.2013
  • Performed nightly audit and balancing of all systems, as well as answered calls in house and out. Minded and stocked small shop in lobby. Responsible for any guest issues that arose overnight – from maintenance to noise issues. We offered 100% Satisfaction Guarantee, so guest satisfaction was very important. I also picked up any additional shifts assisting in anything from kitchen/serving to front desk on day or evening shifts as needed.

Install Technician

Private Contractor
08.2011 - 08.2012
  • Install tech for security systems (alarms and cameras)

Dispatch/Tech Support

SafeHome Security (SafeGuard America)
07.2010 - 08.2011
  • Promoted to dispatch/scheduling from customer service rep 2/2011. Managed schedule and routing. Provided technicians with troubleshooting and uploads. Assisted customer service line with wide range of calls from billing issues to sales to resolution/save to service issues with a variety of products including fire & burglar alarms, medical/panic pendants.

Bartended at several bars in Central CT
01.2007 - 01.2011

Receptionist/Asst to Office Manager/ Inspection-ISO9001

B&F Machine Co.
10.2005 - 03.2010
  • Managed incoming mail, filing blueprints, data entry and prepping/processing AR&AP, various errand running, Implemented and tested change-over to an automated inventory and time/data collection system.

Seasonal Associate

Williams-Sonoma (Westfarms Mall)
01.2003 - 01.2006

Summer Apprenticeship

Story Brothers Automotive
01.2003 - 12.2003
  • Assisted in diagnosing vehicle issues using industry-standard diagnostic tools and software.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Supervisor

Diamond Car Care Wash / DB Motorsports
01.2001 - 01.2006

Education

High School Diploma -

New Britain High School
New Britain, CT
06.2003

Skills

  • Supervisory experience
  • Attention to detail
  • Quality control
  • Logistics coordination
  • Equipment operation
  • Warehouse operations
  • Data analysis
  • Workflow optimization
  • Process improvement
  • Forklift safety and operation
  • Reports and spreadsheets generation

Certification

Lean Six Sigma Yellow Belt

American Red Cross - Adult First Aid, CPR & AED

Powered Industrial Truck trainer

PIT - Reach truck, forklift, swing reach, order picker, electric pallet jack.

Microsoft, AS400, VLM/Dovetree/Dovetrack

Timeline

Warehouse Shift Leader

Kellogg Marine Supply
04.2018 - Current

National Dispatch Coordinator/Customer Service Rep

Onesource Water
08.2013 - 04.2016

Assistant to Executive Housekeeper

Homewood Suites by Hilton
05.2013 - 08.2013

Night Audit/Front Desk/ Housekeeping

Homewood Suites by Hilton
12.2011 - 05.2013

Install Technician

Private Contractor
08.2011 - 08.2012

Dispatch/Tech Support

SafeHome Security (SafeGuard America)
07.2010 - 08.2011

Bartended at several bars in Central CT
01.2007 - 01.2011

Receptionist/Asst to Office Manager/ Inspection-ISO9001

B&F Machine Co.
10.2005 - 03.2010

Seasonal Associate

Williams-Sonoma (Westfarms Mall)
01.2003 - 01.2006

Summer Apprenticeship

Story Brothers Automotive
01.2003 - 12.2003

Supervisor

Diamond Car Care Wash / DB Motorsports
01.2001 - 01.2006

High School Diploma -

New Britain High School