Detail-oriented Records Specialist with expertise in coordinating digital and physical records for various purposes. Highly organized and hardworking individual with a clear focus on maintaining efficient and accurate operations. 20 Years of experience, ready to take on challenging new roles and contribute to organizational success.
Overview
17
17
years of professional experience
Work History
Lockbox Processor
Conduent
Los Angeles, CA
11.2025 - Current
Processed lockbox transactions with accuracy and timeliness, ensuring compliance with productivity standards.
Slice, count, sort and distribute incoming mail.
Open envelopes and batch checks, invoices and coupons per client instructions.
Navigated high-pressure situations to consistently meet tight deadlines.
Demonstrated reliable attendance and flexibility in adapting to last-minute scheduling changes.
Sorting and/or preparing hard copy records for scanning
Scan hard copy files to electronic images
Uploaded scanned documents into NAble heath patient portal.
Data Entry Clerk
Advantech GS Enterprises, Inc.
01.2023 - 02.2025
Performing file operations and maintenance including: file storage, maintenance, interfiling, consolidations, searches and respond to file requests in order to support the overall mission of the U.S. Citizenship and Immigration Services (USCIS)
Updating government systems
Regularly performing audits of file rooms within the Los Angeles Federal Building and traveling to other government facilities for file audits
Filing copies of naturalization certificates and notices and close out citizenship ceremonies
Providing support for the processing of forms and applications used in the adjudication process
E-Commerce/Fulfillment Clerk
See’s Candy, Inc.
10.2022 - 12.2022
Pick and pack orders in order to prepare for shipping
Pack custom candy orders of assortments selected by customers
Picking, packing and checking orders based on order label information forms
Scanning Clerk
Robert Half
03.2022 - 09.2022
Company Overview: (onsite at Mattel Corp.)
Sorting and/or preparing hard copy records for scanning
Scan hard copy files to electronic images
(onsite at Mattel Corp.)
File Clerk
Genuent
12.2021 - 03.2022
Company Overview: (onsite at MUFG-Union Bank)
Imaging documents and organizing files
Assisted with document review and verification on imaging system.
After imaging, shredded or boxed up documents for long time storage
(onsite at MUFG-Union Bank)
Document Processor
Kinecta Federal Credit Union
04.2018 - 05.2021
Review, identify, control and log-in over 40 different document types for processing into Electronic Document Management System (EDMS)
Data input key member account information into a custom build document tracking system that produces bar-codes with indexing information that is used in the scanning of documents into the EDMS
Process requests for member records via EDMS, WesCorp’s Wave documental retrieval system or manual systems
Control and monitor the destruction of all documents that have been scanned into EDMS in accordance with destruction policies
Track daily work production and submit daily work statistics to management of all jobs performed for tracking of performance and departmental work statistics
Production Clerk
AvailConsultants
09.2017 - 03.2018
Company Overview: (onsite at Compex Legal Services)
Process high volume documents
Data entry, reviewing documents for quality and accuracy
Entering customer information
Scanning, printing, filing and paper assembly
(onsite at Compex Legal Services)
Document Prepper/Production & Imaging
Conduent/Xerox
07.2017 - 08.2017
Company Overview: (onsite at Toyota Headquarters)
Remove staples, paper clips, sort, file and box records
Sort and prepare hard copy records for scanning
Scan hard copy files to electronic images using Kodak Capture Pro. Assuring quality image
Protect the business/clients by keeping information confidential and secure
(onsite at Toyota Headquarters)
Scanning Clerk
Robert Half/Office Team
02.2017 - 05.2017
Company Overview: (onsite at United Pacific/United Oil Co.)
Remove staples, paper clips, sort, file and box records
Sort and prepare hard copy records for scanning
Scan hard copy files to electronic images. Assuring quality image
Protect the business/clients by keeping information confidential and secure
(onsite at United Pacific/United Oil Co.)
Sales Associate/Material Handler
Goodwill Industries
10.2016 - 01.2017
Stock and rotate merchandise, managed dressing room, answered phone calls
Assists in receiving new merchandise and processing of incoming merchandise
Maintains store in a clean, orderly and safe manner
Provides customer service in a positive, professional and courteous manner
Is responsible for other duties as needed
File Clerk
Keenan & Associates
04.2016 - 08.2016
Collected & distributed material to examiners daily
Open & scan all mail & faxes daily, index scanned documents in the iOS system
Complete copy jobs as needed, distributed faxes via XMedius to examiners
Records Clerk
Novitex
11.2015 - 04.2016
Company Overview: (onsite at PricewaterhouseCooper)
Store, arrange, index and classify records. Respond to information inquiries.
Manage PwC’s Records Management System (RMS) that tracks firm hardcopy & certain IFS electronic records
Provide customer service, answered phone, respond to all inquiries via email, phone, instant messaging.
Archive records in the LoS System& dispose of copies & drafts in accordance with firm policies & lifecycle practices
Maintain confidentiality and share record information only with those on a need-to-know basis
(onsite at PricewaterhouseCooper)
Mail Clerk
Forrest Solutions
03.2014 - 10.2015
Company Overview: (onsite at PricewaterhouseCooper)
Inspect common areas & general use space confirming they are appropriately stocked & cleaned on a daily basis
Clean and organize conference rooms by removing food & catering supplies
Restock & provide a list of supplies that need to be re-ordered
Assisted conference room set up for meetings when needed
Store, arrange, index and classify records. Respond to information inquiries.
Facilitate the development of filing systems to meet administrative, legal and financial requirements.
Accept and sign for mail couriers, sort mail, mail distribution and log in all certified/priority mailings into the system. Operate the meter machine, collect all outgoing mail from all floors 3x a day, hand deliver incoming mail/packages to employees/departments when needed
Wrap, seal, weigh & affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
Assist during large copy jobs, special projects, provided customer service over the counter and phone
Federal Court records: Manage, sort, move, shift physical records and/or boxes weighing 40+lbs. Input /Edit/Research data into the court’s electronic Records Management System (RMS) and Case Management system (CM).
Archived court records from 3 CA federal courts and shipped to the Federal Records Center (FRC) of the National Archives and Records Administration (NARA).
Scanned federal court voluminous documents into system, copy CDs, QC scanned documents for accuracy; worked the Records Public Window; respond to record/file requests from public and interoffice through correspondence, email, phone, and fax; answered and returned phone calls.
Worked the mail dept.: mail distribution, sorting, handling/tracking overnight mailings, logged in certified and priority mailings into the system, processed all outgoing mail, operated the meter machine, assisted the supervisor in maintaining mail counts, cost, and any other data for reports.
Collected, palletized, and shrank wrapped all sealed/unsealed boxed records in preparation for shredding. Utilized electric/manual pallet jacks. Prepared and staged pallets for outbound shipments.
Managed Office Services: maintained supply inventory levels by notifying Procurement supervisor of replace needs and checking shelves, located stock and insured delivery of requested items to authorized persons/departments/agencies, receive/deliver/stock goods, maintained automated supply database, managed space allocated for supplies and equipment, completed large copy/binding requests, made poster boards, and operated hole punch, laminating, binding, and shredding machines.
Special Act Award granted 09/09/2011
Education
No Degree - Library Technician Program
Long Beach City College
Long Beach
Associate of Science - Office Administration-Office Systems
El Camino College
Torrance
Certificate - Medical Billing
Southern California Regional Occupational Center
Skills
Transaction processing
Data entry
Document management
Records management systems
Document scanning
Attention to detail
Confidentiality awareness
Timeline
Lockbox Processor
Conduent
11.2025 - Current
Document Scanning Specialist
Pinnacle Fertility, Inc.
03.2025 - 06.2025
Data Entry Clerk
Advantech GS Enterprises, Inc.
01.2023 - 02.2025
E-Commerce/Fulfillment Clerk
See’s Candy, Inc.
10.2022 - 12.2022
Scanning Clerk
Robert Half
03.2022 - 09.2022
File Clerk
Genuent
12.2021 - 03.2022
Document Processor
Kinecta Federal Credit Union
04.2018 - 05.2021
Production Clerk
AvailConsultants
09.2017 - 03.2018
Document Prepper/Production & Imaging
Conduent/Xerox
07.2017 - 08.2017
Scanning Clerk
Robert Half/Office Team
02.2017 - 05.2017
Sales Associate/Material Handler
Goodwill Industries
10.2016 - 01.2017
File Clerk
Keenan & Associates
04.2016 - 08.2016
Records Clerk
Novitex
11.2015 - 04.2016
Mail Clerk
Forrest Solutions
03.2014 - 10.2015
Generalist Records Clerk
United States District Court-Central District
09.2009 - 03.2014
No Degree - Library Technician Program
Long Beach City College
Associate of Science - Office Administration-Office Systems