Adrianne McCaslin
Miami,AZ
Summary
Dynamic Secretary with proven expertise at Lithosphere Engineering LLC, excelling in appointment scheduling and billing management. Recognized for enhancing client satisfaction through effective communication and proactive outreach. Adept at coordinating events and managing payroll, demonstrating strong organizational skills and a commitment to operational efficiency.
Overview
15
15
years of professional experience
Work History
Secretary
Lithosphere Engineering Llc
11.2010 - Current
- Assisted in scheduling appointments and managing bookings for clients. Supported team members in coordinating logistics for events. Facilitated communication between clients and service providers.
- Managed billing processes to ensure timely and accurate invoicing.
- Processed invoices accurately and efficiently to support timely payments. Assisted in maintaining organized records of financial transactions. Collaborated with team members to resolve discrepancies in billing.
- Coordinated schedules for team meetings and project deadlines. Assisted in organizing resources to support project timelines. Managed calendar appointments to optimize team availability.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams to ensure effective solutions.
- Facilitated communication with clients to schedule callbacks. Assisted team members in managing follow-up tasks effectively. Supported customer service initiatives by coordinating callback requests.
- Facilitated proactive outreach to future customers to enhance engagement.
- Assisted in processing payroll for employees on a bi-weekly basis. Supported the maintenance of accurate payroll records and documentation. Helped resolve payroll discrepancies and inquiries from staff.
- Maintained comprehensive equipment maintenance log to ensure operational efficiency.
Education
High School Diploma -
Middleton High School
Charleston, SCSkills
- Appointment scheduling
- Event coordination
- Billing management
- Invoice processing
- Record maintenance
- Schedule organization
- Customer support
- Communication facilitation
- Payroll processing
- Documentation management
- Equipment maintenance
- Follow-up management
- Project coordination
- Client outreach
- Discrepancy resolution
- Time management
- Resource allocation
- Service delivery optimization
- Team collaboration
- Verbal and written communication
- Customer service
- Financial transaction tracking
- Office administration
- Organization
- File management
- Keyboarding skills
- Document preparation
- Calendar management
- Sales support
- Schedule management
- Complex Problem-solving
- Multi-line phone systems
- Quickbooks
- Supply restocking
- File systems management
- Report writing
- Supply ordering
- Spreadsheet management
- Payroll administration
- Mail distribution
- Accounts receivable and payable
- Database administration
- Managing purchasing activities
- Database management
- Appointment coordination
- Presentation creation
- Digital file management
- Record preparation
- Payment posting
- Inventory purchasing
- Inter-office communications
- Meeting support
- Proofreading expertise
- Administering payroll
- Minute taking
- Meeting coordination
- Expense tracking
Timeline
Secretary
Lithosphere Engineering Llc
11.2010 - Current
High School Diploma -
Middleton High School