Adrianne Victorian
Property Manager
Spring,TX
Summary
A skilled commercial property manager, with experience with commercial, residential and operations management combined with strong administrative skills, including total responsibility for major company-owned as well as third-party owned properties. Possessing a detailed oriented ability to analyze and interpret the needs of clients. Seeking a long- term position with a dynamic company.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Property Manager
George Bush Intercontinental Airport, OTG Management LLC
Houston, TX
03.2020 - Current
- Current Software, Microsoft Office: Word, Excel, PowerPoint, Word, OneDrive,
- Client/Tenant Relations: Serves as liaison and maintains positive relationships with airport authority and client; meets regularly with key stakeholders to maintain constant communication and open dialogue
- Manages the day to day operations throughout terminals E, C South, C North and B South
- Ensures OTG, client and property management objectives are met and/or exceeded
- Conducts tenant auditing, responsible for all tenant terminal marketing, and manages common area operations, including third-party contractors
- Financials: Submits required monthly and quarterly sales, revenue and enplanement data to client and airport authority
- Oversees annual property management expense budget
- Develops client’s annual revenue budget
- Maintains constant communication with subtenants on both local and corporate level to build/maintain relationships
- Facilities/Construction: Liaison with OTG Design and Construction to monitor onsite tenant construction process – timely design and plan submittal, sublease compliance, build-out phase punch list and closeout documents
- Works together with various groups to minimize tenant/airport/customer impact
- Business Development: Assists Business Development in the transition and buildout of the concessions program – provides financials and data for solicitation bids, coordinates and hosts tours/terminal walks for prospective tenants and assists/supports in negotiating and preparation of concessions agreements and leases
- Oversees Common Area Maintenance for concessions program
- Oversees Marketing – campaign creative, budget, forecasting, mystery shopper, training and incentive program
- Communicates irregular flight operations updates to concessions program and supports client and airport authority as needed
- Supports client and airport authority events
- Ensures compliance with subtenant contracts and sublease agreements, performance monitoring, hours of operation, and the ACDBE program
- Has good working knowledge of sublease requirements
- Hires, trains, and supervises personnel in Property Management department
- Sets goals and evaluates performance
- Ensures compliance with OTG policies and procedures.
Airport Administrator
OTG
Houston, TX
10.2017 - 03.2020
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Collected, validated and distributed information to employees.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Managed company schedule to coordinate calendar and arrange travel.
- Responsible for inputting tenant sales in HAS website.
- Maintained tenant contact list, lease coorespondence files, and mail system.
- Managed microsite with all tenant advertisements and coupons.
- served as an escort ambassador for OTG and VIP clentele of OTG PM.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Community Association Manager
Spectrum Association Management
Houston, TX
03.2015 - 10.2017
- Managed all aspects and business operations for a portfolio of ten (3500+ units) Condominium and Single
- Family Associations throughout Houston
- Liaison between Trustees, residents and vendors
- Trained/Mentored on-boarding CMS
- Managed the fiscal affairs, including the timely preparation of operating, capital and reserve budgets
- Recruited staff for each property, effectively oversaw and approved expenditure of Association funs within the budget constraints and written authority limits set by the Board of Directors
- Enforced all contracts, permits and privileges entered into or granted by the Board of Directors and act as the primary representative of the Association and respect to vendors, agents and public officials
- Performed site inspections of the properties with comprehensive and documented reporting
- Typed written reports and sent to the Board of Trustees after each site inspection
- Issued notices and violation letter when appropriate
- Preparation of management reports for Board and Annual Meetings, including elections
- Oversaw all aspects of contracts to reduce cost
- Reduced amount of delinquent homeowners by 94% for seven (7) properties
- Assis ed with the proposal process for potential clients.
Education
Bachelor of Arts - Sociology
University of North Texas
08.2010 - 08.2014
Skills
Property Managementundefined
Additional Information
- Willing to relocate: Anywhere
Timeline
Assistant Property Manager
George Bush Intercontinental Airport, OTG Management LLC
03.2020 - Current
Airport Administrator
OTG
10.2017 - 03.2020
Community Association Manager
Spectrum Association Management
03.2015 - 10.2017
Bachelor of Arts - Sociology
University of North Texas
08.2010 - 08.2014
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