Adrianne Nichole Wriborg
Stylist
Broussard,La
Summary
Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.
Overview
7
7
years of professional experience
Work History
Professional Hairstylist
Self-employeed
Youngsville, LA
08.2021 - Current
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Resolved guest complaints about service or style.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference about customer preferences and services delivered.
- Processed payments, entering sales in register for prompt customer service
Liquor Store Associate/shopper/cashier
NuNu’s
Youngsville, LA
04.2020 - 08.2021
- Shopped/Managed over 20 customer online orders per day
- Organized/Maintained workspace
- Buyer for liquor department
- Work along side multiple liquor vendors
- Processed accurate credit, debit, check and cash sales transactions
- Educated customers on different promotions, spirits and wines to facilitate buying decisions
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increase
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Stocked merchandise, clearly labeling items and arranging according to size or color
- Built customer loyalty and retention by delivering excellent shopping experiences
- Listened to customer needs and desires to identify and recommend optimal products
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Stylist
Refinery Downtown
Lafayette, LA
09.2019 - 03.2020
- Booth renter
- Built clientele
- Maintaining relationship with over 100 clients
- Product inventory
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered
- Worked on 10 customers daily while maintaining distinguished cleanliness and organization of work areas
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments
Customer Service
Crystal Spa
Lafayette, LA
09.2018 - 03.2020
- Developed long-term relationships with customers which increased repeat business
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Recommended products to customers, thoroughly explaining details
- Styled/cut hair to customers needs and wants
Salon Virtue
Adrianne
Austin, TX
02.2016 - 09.2018
- Product inventory
- Meeting customers needs
- Cutting/styling hair
- Built my own clientele
- Maintaining relationship with clients
- Booking/scheduling
- Worked with quickbooks/square/website
- Product sales
- Product inventory
- Scheduling/answering phone
- Improved operations through consistent hard work and dedication
- Carried out day-to-day duties accurately and efficiently
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Education
Cosmetology License -
Cosmetology Training Center
Lafayette, LA08.2012
High School Diploma -
Comeaux High School
Lafayette, LA05.2001
Skills
- Problem Anticipation and Resolution
- Supply Ordering and Maintenance
- Professional Relationships
- Customer Consultations
- Workflow Efficiency
- Marketing Familiarity
- Professional Development
- Business Management
- Client Needs Evaluation
- Operational Efficiency
- Accounting and Billing
Timeline
Professional Hairstylist
Self-employeed
08.2021 - Current
Liquor Store Associate/shopper/cashier
NuNu’s
04.2020 - 08.2021
Stylist
Refinery Downtown
09.2019 - 03.2020
Customer Service
Crystal Spa
09.2018 - 03.2020
Salon Virtue
Adrianne
02.2016 - 09.2018
Cosmetology License -
Cosmetology Training Center
High School Diploma -
Comeaux High School
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