Resourceful Keyholder Manager recognized for high productivity and efficient task completion. Skilled in inventory management, customer service, and conflict resolution. Excel in leadership, communication, and problem-solving to ensure smooth store operations and team collaboration. Prioritize time management and organizational skills to meet business objectives. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Keyholder Manager
BOSS
Orlando, FL
10.2023 - Current
Maintained accurate inventory levels by conducting physical counts of stock items.
Generated weekly and monthly reports related to sales performance analysis for management review.
Provided feedback to management on customer needs and preferences to improve product offerings.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Delegated work to staff, setting priorities and goals.
Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
Monitored security cameras to identify potential shoplifters or suspicious activity.
Identified appropriate solutions to minimize issues and quickly solve problems.
Partnered with store leadership team to learn and understand management processes and reports.
Assisted in general housekeeping to maintain store image.
Identified opportunities for process improvements within the store environment.
Lifeguard Supervisor
Westgate Resorts
Kissimmee, FL
07.2022 - 09.2023
Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
Supervised a team of 10+ lifeguards during each shift, ensuring proper coverage at all times.
Coordinated lifeguard schedules to ensure adequate coverage and minimize gaps in supervision.
Actively promoted safe swimming practices amongst patrons via verbal communication or signage around the facility.
Analyzed operational data to identify trends that could lead to improved efficiency or cost savings.
Investigated accidents and incidents, compiling reports and recommending measures to prevent recurrence.
Supervised team of lifeguards, ensuring compliance with safety protocols and procedures.
Collaborated with professionals to coordinate scheduling around other facility events.
Implemented and maintained a comprehensive incident reporting system to track and analyze occurrences.
Oversaw equipment storage space by assigning cleaning and organizing duties.
Supported departmental goals through active participation in team meetings and initiatives.
Used radio and digital technology to stay in constant communication with other protective service workers.
Conducted regular training sessions for lifeguard staff to improve rescue techniques and emergency response.
Implemented stress management programs for lifeguards to maintain high levels of alertness and performance.
Answered questions about facility hours, policies and programs.
Nurse Anesthetist
Hospital América Arias
La Habana
01.2021 - 05.2022
Ensured proper functioning of all anesthesia machines by performing routine maintenance checks before use.
Managed and performed local, spinal and epidural blocks.
Counseled patients regarding expected recovery times following surgery while under general anaesthesia.
Delivered emergency care such as positive airway management, cardiac support and medical interventions.
Assessed vital signs and monitored the patient's physical condition throughout the procedure.
Collaborated with surgeons, physicians and other healthcare professionals in order to provide optimal care for patients.
Demonstrated excellent communication skills when interacting with both staff members and patients alike.
Educated family members regarding the risks associated with anesthesia administration before surgery begins.
Initiated emergency resuscitation measures in cases where a patient experiences respiratory distress or cardiac arrest due to complications from anesthesia.
Observed responses such as pulse and blood pressure to preemptively identify and address issues.
Performed airway management techniques such as endotracheal intubations.
Monitored the effects of general anesthetic agents on patients' cardiovascular systems during surgical procedures.
Nurse in Intensive Care
Hospital Universitario Calixto García
La Habana
07.2020 - 01.2021
Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Collected and documented vital signs to track current patient conditions.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Created, implemented and evaluated patient care plans with medical team.
Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
Maintained personal and team compliance with medication administration standards and patient care best practices.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.