Compassionate professional skilled in patient communication and record management. Committed to implementing safety procedures and training team members to enhance patient care and unit efficiency.
Overview
2026
2026
years of professional experience
Work History
Unit Coordinator
7th Avenue Center LLC
Santa Cruz
10.2025 - Current
Provided clear and compassionate communication to patients, ensuring understanding of medical information and care plans.
Coordinated team collaboration to improve unit operations and elevate patient care standards.
Maintained and organized patient records in compliance with regulations.
Maintained records management system to process personnel information and produce reports.
Developed and delivered training for new team members on center protocols and best practices.
Established safety procedures to ensure a secure environment for patients and staff.
Direct Care Staff Member
7th Avenue Center LLC
Santa Cruz
08.2019 - 09.2025
Supported residents in daily living activities and personal care, fostering independence and dignity.
Delivered emotional support and companionship, contributing to improved client comfort and well-being.
Collaborated with healthcare team members to ensure coordinated and effective care for residents.
Monitored client behavior and reported changes to the supervisory team.
Employed effective techniques to manage challenging behaviors in residents.
Ensured a safe and clean environment for all residents at the facility.
Participated in ongoing training sessions to improve care delivery skills.
Sales Associate/Inventory Specialist
Element 7
Marina
06.2021 - 10.2022
Guided customers in product selection, ensuring satisfaction through personalized service.
Processed transactions accurately using point-of-sale systems.
Addressed customer inquiries and complaints promptly, fostering positive relationships.
Worked with team members to improve customer experience, contributing to a cohesive service environment.
Trained new associates on sales techniques and store policies.
Retail Sales Associate
Marina Spirits
Marina
08.2016 - 10.2018
Guided customers in product selection, enhancing their purchasing decisions.
Processed sales transactions accurately using point-of-sale systems.
Educated customers about product features and benefits during interactions.
Addressed customer inquiries and resolved issues, ensuring positive shopping experiences.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Tracked inventory levels and notified management of restocking needs to maintain product availability.
Replenishment Associate
Michaels Arts and Crafts
Marina
08.2014 - 09.2016
Managed inventory levels, ensuring optimal product availability on sales floor.
Organized and restocked merchandise, adhering to company guidelines for improved presentation.
Collaborated with team members to enhance product placement and display effectiveness.
Communicated with management regarding inventory discrepancies or issues.
Nursery Laborer
Monterey Bay Nursery
Royal Oaks, CA
2014 - 2014
Executed daily watering and maintenance of plant beds to ensure optimal plant growth.
Monitored plant health and communicated issues to supervisors for timely resolution.
Cultivated a diverse range of plants in designated nursery sections. in designated nursery sections.
Coordinated with team members on large planting projects to enhance overall nursery operations.
Deli Worker
Freedom Bakery & Confections
Watsonville
2013 - 2014
Prepared and sliced meats and cheeses for customer orders, enhancing customer satisfaction.
Operated deli equipment, ensuring safety and compliance with health standards to maintain quality service.
Maintained cleanliness and organization of deli counters and equipment.
Processed customer transactions accurately at point of sale, contributing to efficient service delivery.