Adrieana Griffin
Tallahassee,Florida
Summary
Honest cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Associate
Stein Mart
11.2015 - 07.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered incoming calls and emails to provide product information, features and benefits.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Cashier/Barista
Panera Bread
01.2013 - 08.2013
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained calm demeanor during high-volume periods and special events.
- Created complex, hand-crafted beverages based upon customer preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Some College (No Degree) - Occupational Therapy
Keiser University
Tallahassee, FLHigh School Diploma -
Leon High School
Tallahassee, FL05.2012
Skills
- Cash handling
- Customer Service
- POS systems
- Cash management
- Issue resolution
- Merchandise restocking
- Computer Literacy
- Computer Proficiency and Microsoft Office
- Stocking and Replenishing
- Active Listening
Accomplishments
- Achieved a certificate by completing an Introduction to Supervision course, certified by The CPD Certification Service.
Timeline
Cashier/Customer Service Associate
Stein Mart
11.2015 - 07.2018
Cashier/Barista
Panera Bread
01.2013 - 08.2013
Some College (No Degree) - Occupational Therapy
Keiser University
High School Diploma -
Leon High School
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