Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrieanna Welsh

Shippensburg,PA

Summary

Dynamic hospitality professional with a proven track record at Redemption BBQ, excelling in customer service and food safety. Recognized for enhancing guest experiences through strong multitasking and effective complaint resolution. Committed to maintaining cleanliness and hygiene while fostering a welcoming atmosphere, contributing to increased repeat business and customer satisfaction.

Experienced with providing attentive and friendly service in fast-paced environment. Utilizes strong communication skills to ensure guest satisfaction and smooth operation. Track record of maintaining clean, organized workspace and effectively managing multitasking duties.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.

Level-headed Healthcare professional dedicated to providing quality patient care, companionship, and support. Remains calm and effective in difficult and stressful situations. Defuses stressful situations and manages behavioral needs with grace.

Experienced with providing compassionate care and assistance to patients. Utilizes strong communication skills to ensure patients' needs are met efficiently. Track record of working collaboratively with healthcare teams to deliver exceptional patient support.

Healthcare professional with strong experience in patient care and support. Skilled in assisting with daily living activities, maintaining patient comfort, and ensuring adherence to care plans. Known for excellent teamwork, adaptability, and delivering reliable results. Compassionate, patient-focused, and adept at fostering positive environment.

Overview

6
6
years of professional experience

Work History

Kitchen/Wait Staff Member

Redemption Bbq
03.2025 - Current
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Created appealing table settings and dining room layouts for special occasions and events.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.

Kitchen/Prep/Wait Staff Member

Tropical Smoothie
10.2023 - 03.2025
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Health Care Aide

Golden Hearts Home Health
09.2022 - 01.2024
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Kept accurate records of patients' care, condition, and progress.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Reduced patient anxiety through effective communication and active listening skills.

Wait Staff Member

Redemption BBQ
02.2020 - 03.2022
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Education

Bachelor of Science - Counseling And Human Services With A Psychology Mi

Stevenson University
Stevenson, MD
05-2028

No Degree - Allied Heath

Franklin County Career & Technology Center
Chambersburg, PA
06-2023

High School Diploma -

Shippensburg Area Senior High School
Shippensburg, PA
05-2023

Skills

  • Food safety
  • Cleanliness and hygiene
  • Strong multitasking
  • Handling complaints
  • Professional appearance
  • Menu memorization
  • Supply restocking
  • Order management
  • Reservation management
  • Food safety oversight
  • Customer service
  • Cash handling
  • Multitasking and organization
  • Guest engagement
  • Team collaboration
  • Hospitality service expertise
  • Task prioritization
  • ect

Timeline

Kitchen/Wait Staff Member

Redemption Bbq
03.2025 - Current

Kitchen/Prep/Wait Staff Member

Tropical Smoothie
10.2023 - 03.2025

Health Care Aide

Golden Hearts Home Health
09.2022 - 01.2024

Wait Staff Member

Redemption BBQ
02.2020 - 03.2022

Bachelor of Science - Counseling And Human Services With A Psychology Mi

Stevenson University

No Degree - Allied Heath

Franklin County Career & Technology Center

High School Diploma -

Shippensburg Area Senior High School