Adriel Rodriguez
Indio,CA
Summary
Highly organized and forward-thinking professional with deep understanding of resolving customer problems. With efficiency in communication and administrative support. Thrives from collaborating with colleagues and handling diverse tasks, ensuring smooth operation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Construction Worker
Pacific Premier Contstruction
03.2023 - 07.2024
- Executed diverse construction tasks under the guidance of experienced professionals.
- Mastered essential construction skills like measuring accurately, cutting precisely, assembling materials efficiently, installing equipment proficiently while maintaining the highest safety standards.
- Notified supervisors of faulty operations and defective materials to improve production.
- Cleaned up after completion of projects including removal of all debris from site.
Store Associate
PGA Tour Super Store
12.2022 - 03.2023
- Provided customer support, managed cash transactions, and fostered a positive work environment.
- Managed the upkeep of the store's appearance by regularly restocking shelves, coordinating displays for maximum impact, and maintaining accurate labels and prices on all products.
- Assisted with loading and unloading deliveries from vendors.
Research Associate
Retail Data LLC
07.2022 - 12.2022
- Conducted in-store audits to collect thorough retail market data, analyzed trends, and delivered valuable insights to clients.
- Regularly visited different retail locations.
- Demonstrated exceptional attention to detail, adherence to protocols, strong data interpretation skills, and effective collaboration with cross-functional teams.
Slot Supervisor
Agua Caliente Casino
09.2020 - 12.2022
- Assisted in recruitment, scheduling, training, and supervision of casino floor activities as a support to the Slot Shift Manager
- Collaborated with other departments within the casino to ensure smooth operation of the slots area.
- Ensured daily documentation was up to date, efficiently organized all paperwork, and performed regular audits
- Efficiently managed and resolved customer complaints in a timely and professional manner.
Slot Attendant
Agua Caliente Casino Rancho Mirage
01.2018 - 12.2020
- Resolved disputes between patrons arising from misunderstandings over game rules or payouts.
- Maintained a professional attitude with guests while providing excellent customer service.
- Completed speedy and accurate repairs to maintain machines.
- Adhered to security protocols and cash-handling best practices to maintain correct totals.
Security Casino Supervisor
Agua Caliente Casino Rancho Mirage
01.2016 - 12.2018
- Successfully led teams, implemented procedures for improved performance, and cultivated positive relationships.
- Developed strategies to maximize operational efficiency within the casino environment.
- Assisted in resolving conflicts between players or staff members.
- Reviewed surveillance footage for suspicious activities and policy violations as well as investigating incidents of cheating or theft within the casino premises.
Education
High School Diploma -
Amistad High School
Indio, CA06-2010
Skills
- Microsoft Suite Proficiency
- Customer Service
- Critical Thinking
- Time Management
- Problem Resolution
- Teamwork and Collaboration
- Documentation
- Cash Handling
- Interpersonal Communication
- Radio Etiquette
- Project Management
Certification
Field Testing Technician - Grade I, American Concrete Institution (ACI), 2022
Timeline
Residential Construction Worker
Pacific Premier Contstruction
03.2023 - 07.2024
Store Associate
PGA Tour Super Store
12.2022 - 03.2023
Research Associate
Retail Data LLC
07.2022 - 12.2022
Slot Supervisor
Agua Caliente Casino
09.2020 - 12.2022
Slot Attendant
Agua Caliente Casino Rancho Mirage
01.2018 - 12.2020
Security Casino Supervisor
Agua Caliente Casino Rancho Mirage
01.2016 - 12.2018
High School Diploma -
Amistad High School
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