Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriel Torres

Las Vegas

Summary

Dynamic Shift Manager with a proven track record at WBF Management, excelling in employee training and inventory control. Recognized for enhancing customer satisfaction through effective decision-making and a strong focus on workplace safety. Punctual and reliable, I foster a collaborative team environment that drives operational excellence. Also have shown tremendous resilience in the fine dining industry with exceptional ability to keep a clean and safe environment for all coworkers.

Overview

2026
2026
years of professional experience

Work History

Shift Manager

WBF Management
  • Supervised daily operations to ensure efficient workflow and adherence to company standards.
  • Trained and mentored new team members on operational procedures and safety protocols.
  • Implemented inventory management strategies to optimize stock levels and reduce waste.
  • Coordinated staff schedules to ensure adequate coverage during peak service hours.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and service quality.
  • Monitored compliance with health and safety regulations, promoting a secure work environment.
  • Trained and mentored new employees to maximize team performance.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.

Lead Busser

IHOP
01.2025 - 07.2025
  • Assisted servers in delivering food and beverages efficiently to enhance customer satisfaction.
  • Maintained cleanliness of dining area by promptly clearing tables and resetting for new guests.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders during peak hours.
  • Trained new bussers on best practices for table maintenance and customer service standards.
  • Addressed guest inquiries and concerns promptly, contributing to a positive dining experience.
  • Monitored stock levels of utensils and supplies, notifying management when replenishments were needed.
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
  • Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
  • Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.

Server

Applebee's Grill + Bar
03.2024 - 06.2025
  • Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
  • Managed food and beverage orders, accurately processing transactions and serving items promptly.
  • Collaborated with kitchen staff to facilitate timely meal preparation and delivery during peak hours.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new team members on restaurant procedures and best practices for service excellence.
  • Handled customer inquiries and complaints effectively, enhancing overall guest satisfaction levels.
  • Participated in team meetings to discuss operational improvements and streamline service processes.
  • Utilized point-of-sale system efficiently for order entry, payment processing, and inventory management.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma - General Studies

Ed W Clark High School
Las Vegas, NV
05.2023

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Accurate money handling
  • Workplace safety
  • Opening and closing procedures
  • Punctual and reliable
  • Energetic and enthusiastic
  • Schedule management
  • Flexible schedule
  • Inventory controls

Timeline

Lead Busser

IHOP
01.2025 - 07.2025

Server

Applebee's Grill + Bar
03.2024 - 06.2025

Shift Manager

WBF Management

High School Diploma - General Studies

Ed W Clark High School

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