Adriel Azucey
Miramar,FL
Summary
Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 4 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
7
7
years of professional experience
Work History
Building Operation Coordinator
Michael-Ann Russell Jcc
North Miami Beach, FL
12.2022 - Current
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Maintained calendars of upcoming events, meetings and deadlines.
- Maintained records of customer needs and preferences.
- Monitored inventory levels and ordered additional supplies as needed.
- Resolved customer complaints in a timely manner while upholding company standards.
- Organized team events to promote a positive work environment.
- Planned and managed operations to achieve objectives within budgets.
- Enhanced performance through collaboration with diverse teams.
- Developed strategies to improve operational procedures and reduce costs.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Organized teams and resources to optimize timely deliverables.
- Collaborated with vendors to arrange contracts for services or products needed by the organization.
- Conducted interviews with potential candidates for open positions within the organization.
- Developed policies and procedures related to departmental operations ensuring compliance with applicable laws and regulations.
- Drafted reports summarizing progress on various projects for upper-level management review.
- Researched new technologies to enhance productivity levels across all departments.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Computed balances, totals or commissions to support accounting team.
- Analyzed financial activities of department to share budgetary input with managers.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Tennis Camp Director
Michael-ann Russell Jcc
North Miami Beach, FL
06.2021 - 08.2023
- Energetic Camp Counselor with experience of increasing responsibility in directing summer camp activities and helping school-aged children develop confidence and life skills.
- Highly adept at planning, executive, and supervising camp activities.
- Strong interpersonal communication skills with success in coordinating multidisciplinary camp leaders to achieve developmental benchmarks and sustaining camp missions and programs.
- Created a safe environment by monitoring all activities throughout the day to ensure proper supervision of campers.
- Responded quickly to any medical emergencies that may occur during the duration of each session.
- Coordinated transportation needs for field trips offsite as well as pickup and dropoff times for bus arrivals back at the campsite.
- Supervised daily check-in and check-out for all day campers.
- Assisted with training camp staff on program and procedures.
- Maintained effective consistent communication with parents and families using email.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
Front Desk Receptionist
Michael-ann Russell Jcc
North Miami Beach, FL
05.2022 - 12.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Explained policies and procedures to visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
- Responded to inquiries and room requests made online, by phone and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Lifeguard
Victory Pool
Miami, FL
05.2018 - 12.2019
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Watched over swimmers to respond quickly to distress situations.
- Performed emergency rescues when necessary.
- Maintained neat and clean pool area and clean water.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed regular cleaning and maintenance of pool equipment.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Responded quickly to medical emergencies in the pool area.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Cleaned, brushed and vacuumed pool to keep clean.
- Used training and medical supplies to examine injured people and administer first aid.
- Assisted with orientation sessions for new lifeguards in training.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
Sales Associate
Tennis Plaza
Aventura, FL
05.2017 - 08.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed trusting relationships with customers by making personal connections.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Arts - Criminal Justice
Saint Thomas University
Opa-locka, FL05-2021
Skills
- Information Collection
- Database Management
- Project Management
- Data Entry
- Business Administration
- Administrative Leadership
- Staff Supervision
- Event Planning
- Customer Service
- Meeting Coordination
- Staff Management
- Operations Management
- Staff Leadership
- Staff Training and Development
- Operational leadership
- Critical Thinking
- Leadership
- Guest Services
- Communication
- Mentoring
- Facilities Operations
Accomplishments
- Unit Leader of the week in summer camp
Timeline
Building Operation Coordinator
Michael-Ann Russell Jcc
12.2022 - Current
Front Desk Receptionist
Michael-ann Russell Jcc
05.2022 - 12.2022
Tennis Camp Director
Michael-ann Russell Jcc
06.2021 - 08.2023
Lifeguard
Victory Pool
05.2018 - 12.2019
Sales Associate
Tennis Plaza
05.2017 - 08.2017
Bachelor of Arts - Criminal Justice
Saint Thomas University
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