Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Licensed Real Estate Salesperson
BOND NY
08.2017 - 11.2023
Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
Generated lists of properties that were compatible with buyers' needs and financial resources.
Coordinated appointments with prospective buyers to showcase houses and plots.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Actively follow-up with prospects and hot leads.
Created and maintained a large client base by meeting needs and providing exceptional customer service.
Maintained high referral rates and exceptional feedback from previous clients.
Showed residential properties and explained the features, value and benefits of available homes.
Assistant Store Manager
Michel Cluizel Chocolat
11.2015 - 07.2018
Delivered excellent customer service by greeting and assisting each customer.
Worked closely with the district manager to formulate and build the store brand.
Trained staff to deliver outstanding customer service.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Sales Leader
Pier 1 Imports
11.2015 - 07.2018
Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities.
Efficiently addressed customer issues to ensure quick and successful resolution.
Guaranteed positive customer experiences and resolved all customer complaints.
Built and maintained effective relationships with peers and upper management.
Managed quality communication, customer support and product representation for each client.
Expanded client bases and built loyalty through exemplary customer service.
Guest /Visitor Services Associate
Le Louvre
01.2013 - 08.2015
Enhanced visitor experience by providing exceptional customer service and accurate information regarding exhibits and events.
Assisted in the development of new visitor programs, leading to increased attendance and positive feedback from guests.
Coordinated group tours, ensuring smooth operations and a memorable visit for all participants.
Monitored gallery spaces for safety and cleanliness, maintaining an inviting atmosphere for visitors.
Managed ticket sales and admissions, contributing to the overall success of the organization''s revenue goals.