Adrien Brown
Tampa,Florida
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
7-Eleven
01.2016 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Developed sales plans to increase market share, customer base and revenue.
- Handled cash register operations and customer transactions to process payments.
- Kept detailed track of sales and customer information in company system.
- Performed inventory control procedures to manage stock.
Cafeteria Worker
Zbest The Original Tunis
11.2015 - 12.2016
- Cleaned and sanitized surfaces, tools and equipment.
- Served food according to temperature, safety and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Restocked condiments, beverages and utensils per expected use levels.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted wait staff with timely food delivery and guest requests.
Overnight Freight Associate
The Home Depot
04.2014 - 09.2015
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
High School Diploma -
Blake High School
Tampa, FL05.2009
Skills
- POS System Expertise
- Customer Feedback
- Garment Alterations
- Visual Displays and Presentations
- Cash Counting
- Item Scanning
- Sales Transaction Processing
- Pricing and Labeling
- Project Layout
Certification
- Licensed Order Picker - 2014
Fiverr.com
Senior Sales Associate and Customer Service expert. Great with customers of all ages and sizes. History of many odd jobs such as construction and online sales. Eager to find new job opportunities! Skilled on computer as well.
Timeline
Senior Sales Associate
7-Eleven
01.2016 - Current
Cafeteria Worker
Zbest The Original Tunis
11.2015 - 12.2016
Overnight Freight Associate
The Home Depot
04.2014 - 09.2015
High School Diploma -
Blake High School