Adrien Rodriguez
SAN ANTONIO
Summary
Proven leader and dependable team player with extensive experience at Costco and Allied Universal Security Services. Excels in customer engagement and problem-solving, enhancing shopping experiences and workplace safety. Demonstrated ability to multitask and adapt, achieving exceptional attendance and reducing safety incidents. Skilled in critical thinking and customer service, consistently exceeding employer expectations.
Retail worker committed to delivering outstanding customer service and efficient cash handling. Proven background in supporting store operations and enhancing customer experiences. Dependable team player with strong problem-solving skills and focus on achieving results in dynamic environment.
Overview
7
7
years of professional experience
Work History
Front End Cashier Assistant
Costco
09.2021 - Current
- Built rapport with clientele by engaging in friendly conversation while processing transactions.
- Assisted customers with finding products, providing them with a positive shopping experience.
- Collaborated with team members to keep store clean, stocked, and visually appealing for customers.
- Contributed to team success by willingly covering shifts for colleagues when needed or requested.
- Fostered a positive environment for both staff and customers through effective communication skills and a welcoming demeanor.
- Handled high-pressure situations with ease, effectively managing long lines during peak hours.
- Upheld a professional appearance at all times in accordance with company dress code policies.
- Balanced multiple priorities simultaneously, attending to customer needs while maintaining an efficient workflow at the front end of the store.
- Continuously improved performance through active participation in training sessions and workshops provided by management.
- Exceeded company expectations through exceptional attendance record and punctuality on a daily basis.
- Approached every question or concern with calm and level-headed approach.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Site Manager
Allied Universal Security Services
03.2018 - 09.2021
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Assumed responsibility for personnel deployed to work site.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw all daily office operations and equipment maintenance.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Education
High School Diploma -
Del Rio High School
Del Rio, TX05-2005
Skills
- Reliability and punctuality
- Customer engagement
- Excellent customer service
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Honest and dependable
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Multitasking Abilities
- Adaptable and flexible
- Critical thinking
Timeline
Front End Cashier Assistant
Costco
09.2021 - Current
Site Manager
Allied Universal Security Services
03.2018 - 09.2021
High School Diploma -
Del Rio High School
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