Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Adriene McManus

Hartville,OH

Summary

Adept at maintenance and customer service, I excelled at Maranatha Bible Church by enhancing facility cleanliness and user satisfaction. Leveraging strong communication and organizational skills, I significantly improved operational efficiency. My analytical problem-solving abilities ensured a professional environment, reflecting a commitment to excellence and a proactive approach to challenges. Along with the education from the Ashbrook Program, I have grown in my understanding of the importance of history. I have always been an enthusiast in learning history.

Overview

6
6
years of professional experience

Work History

Maintenance

Maranatha Bible Church
Akron, Ohio
05.2023 - Current
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Maintained janitorial equipment in good working order.
  • Emptied garbage cans and disposed of trash in designated areas.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Serviced, cleaned and restocked restrooms.
  • Swept, mopped and vacuumed floors in office areas and hallways.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed safety procedures while performing tasks.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Cleaned up after events held at facility.
  • Checked the cleanliness of restroom stalls, sinks and showers regularly.
  • Cleaned bathrooms, replenishing supplies such as soap, toilet tissue and paper towels.
  • Dusted furniture, fixtures, windowsills and other surfaces using appropriate cleaning products.
  • Stocked shelves with necessary items for use by staff members.

Assistant

Country Flowers and Herbs
Hartville, Ohio
09.2021 - 05.2022
  • Updated clients about any schedule changes immediately.
  • Ensured cleanliness of delivery vehicles by maintaining interior and exterior at shift end.
  • Scheduled convenient delivery times through proactive customer communication.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Planned routes using GPS and maps for optimal efficiency.
  • Handled merchandise in accordance with product handling standards.
  • Utilized effective order-processing methods to enhance customer experience.
  • Performed cashier duties such as taking orders, processing payments, and making change accurately.
  • Sent and distributed mail and parcels.
  • organize office documentation, maximizing efficiency and increasing productivity.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Organized the store's inventory of plants, vases, containers, and other supplies.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Kept the store clean and organized at all times.

Cashier

Duma Meats Inc
Mogadore, OH
08.2019 - 05.2021
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Ensured compliance with all safety regulations within the store environment.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Resolved customer complaints professionally in accordance with company policy.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Bachelor of Arts - History

Ashland University
Ashland, OH
12-2024

Skills

  • Maintenance
  • Communication Skills
  • Effective Organizational Skills
  • Analytical Thinking
  • Analytical Problem Solving
  • Customer Service
  • History Enthusiast
  • Justice Work Ethic

Affiliations

  • Volunteering to aid in the preschool at Maranatha Bible Church
  • Apart of the Tech Team at Maranatha Bible Church

Languages

ASL
Limited

References

References available upon request.

Timeline

Maintenance

Maranatha Bible Church
05.2023 - Current

Assistant

Country Flowers and Herbs
09.2021 - 05.2022

Cashier

Duma Meats Inc
08.2019 - 05.2021

Bachelor of Arts - History

Ashland University

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