Adrienn South
Gulfport,MS
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
Work History
Uber Driver
Uber
10.2020 - Current
- Ensured passenger safety through adherence to local traffic laws and company protocols.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated efficiently using GPS technology, optimizing routes for timely arrivals.
Food Delivery Driver
Uber Eats
10.2020 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated efficiently using GPS technology to optimize delivery routes and minimize delays.
- Communicated effectively with customers and restaurant staff to resolve any issues or discrepancies.
- Maintained vehicle cleanliness and functionality, ensuring compliance with safety regulations.
Lyft Driver
Lyft
09.2020 - Current
- Delivered exceptional customer service while ensuring passenger safety and comfort during rides.
- Navigated efficiently using GPS systems to optimize routes and minimize wait times.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Collaborated with team members to share best practices and enhance overall service quality.
Food Delivery Driver
DoorDash
09.2020 - 07.2025
- Provided feedback on delivery process improvements, enhancing overall operational efficiency.
- Mentored new drivers on best practices for time management and customer service excellence.
- Implemented strategies to reduce delivery times while maintaining high service quality levels.
- Collaborated with local restaurants to streamline order processing and enhance partnership relations.
Caregiver
Devoted Health Care
07.2020 - 01.2021
- Developed personalized care plans in collaboration with healthcare professionals, ensuring tailored support.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client health by reporting changes to medical staff promptly.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Sales Associate
It's Fashion Metro
03.2020 - 08.2020
- Engaged customers, providing exceptional service and product knowledge to enhance shopping experience.
- Processed transactions accurately and efficiently, ensuring customer satisfaction and loyalty.
- Maintained visual merchandising standards, promoting seasonal promotions to drive sales.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Assistant Manager
Citi Trends
06.2008 - 06.2011
- Supervised daily operations to ensure efficient workflow and optimal store performance.
- Developed and implemented staff training programs to enhance team productivity and service quality.
- Coordinated visual merchandising strategies to align with brand standards and drive customer engagement.
- Managed inventory control processes, ensuring stock accuracy and minimizing shrinkage.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Biloxi High School
Biloxi, MS05-2005
Skills
- Schedule management
- Excellent navigation
- Customer service
- Vehicle maintenance
- Passenger transportation
- Cleanliness
- Safe driving
- Route planning
- Time management
- Vehicle inspection
- Clean driving record
- Communication
- Dependable and reliable
- Customer-oriented
- Attention to detail
Languages
English
Full Professional
Timeline
Uber Driver
Uber
10.2020 - Current
Food Delivery Driver
Uber Eats
10.2020 - Current
Lyft Driver
Lyft
09.2020 - Current
Food Delivery Driver
DoorDash
09.2020 - 07.2025
Caregiver
Devoted Health Care
07.2020 - 01.2021
Sales Associate
It's Fashion Metro
03.2020 - 08.2020
Assistant Manager
Citi Trends
06.2008 - 06.2011
High School Diploma -
Biloxi High School