Jody Ragan
Columbus,IN
Summary
Competent Quality Assurance Specialist with six years of experience . Proven record of quality leadership in all facets of production, team performance and fulfillment or delivery. Strategic in planning, implementing and improving processes and standards which generate opportunities for sustainable company growth. Core value nominee.
Overview
12
12
years of professional experience
Work History
QA LAB/BYF Procurement
Toyota Material Handling
11.2017 - Current
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Analyzed data collected during testing to determine root cause of failure.
- Adhered to all safety policies and procedures while working in the lab environment.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Reviewed and updated suppliers' information such as contact details, payment terms, and performance ratings.
- Inspected and validated repairs before delivery.
- Updated logs and job reports for completed and pending service calls at shift end.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Organized buyer files containing purchase agreements, quotes, invoices, shipping documents, ensuring all relevant information is easily accessible when needed.
- Developed relationships with vendors through regular contact via phone or email.
- Provided support during trade shows by helping set up displays, arranging transportation for samples and managing customer inquiries about products offered by the company.
- Maintained a database of current supplier information including contact details, payment terms and lead times for each vendor.
- Onboarded new Suppliers
- Revised and created work instructions
- Assisted on multiple work instructions.
Environmental Services Supervisor
Columbus Regional Hospital
03.2012 - 11.2017
- Supervised, trained, and evaluated staff responsible for cleaning services.
- Conducted regular inspections of buildings to identify areas needing improvement or maintenance.
- Trained team members in proper cleaning and sanitizing procedures.
- Managed and guided team of [Number] sanitation employees.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
Education
High School Diploma -
Columbus North High School
Columbus, INSkills
- Have always worked with team oriented mind set while gaining the confidence and trust from my fellow coworkers
- Performance Monitoring
- Finished Product Inspection
- Detail Oriented
- Documentation and Reporting
- Materials Inspection
- Problem-Solving Skills
- Decision-Making
- Team Leadership
- Quality Assurance
- Collaboration Skills
Timeline
QA LAB/BYF Procurement
Toyota Material Handling
11.2017 - Current
Environmental Services Supervisor
Columbus Regional Hospital
03.2012 - 11.2017
High School Diploma -
Columbus North High School