Adrienne Alexander
Food Management
Philadelphia,PA
Summary
Proven leader with a track record of enhancing operational efficiency at Burger King by negotiating better supplier pricing and spearheading staff training programs. Skilled in cost reduction and team motivation, adept at fostering customer relations and streamlining processes. Achievements include significant improvements in team cohesion and service standards, leveraging both strategic planning and problem-solving abilities.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Burger King
Mount Holly , NJ
03.2019 - 07.2023
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Implemented staff training programs to elevate service standards and knowledge.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Food Team Member
Chipotle
Cinnaminson , NJ
10.2016 - 02.2019
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
PSE Clerk
United States Post Office
El Paso, TX
01.2011 - 04.2017
- Streamlined workflow by keeping a clean work environment free from hazards and following safety protocols at all times.
- Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
- Safeguarded USPS property from theft or damage by vigilantly monitoring facility after hours as required during assigned shifts.
- Supported financial goals through precise cash handling practices during transactions involving stamps, money orders, or other postal fees.
Education
High School Diploma -
Overbrook High School
Philadelphia, PA 01.2004 - 08.2007
Skills
Cost Reduction
Task Delegation
Team motivation
Customer Relations
Workload Management
Strategic Planning
Staff Supervision
Staff Management
Problem-Solving
Team Leadership
Multitasking Abilities
Timeline
Assistant Manager
Burger King
03.2019 - 07.2023
Food Team Member
Chipotle
10.2016 - 02.2019
PSE Clerk
United States Post Office
01.2011 - 04.2017
High School Diploma -
Overbrook High School
01.2004 - 08.2007