Detail-oriented, upbeat professional committed to providing outstanding customer service and maximizing profits for a variety of industries. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
10
10
years of professional experience
Work History
Sales Associate
Rooms to Go
Greenville, South Carolina
08.2021 - 02.2024
Answered customers' questions about products, prices, and availability of stock based on the needs of the customer
Informed customers of promotions and special offers to increase sales
Maintained knowledge of products and conducted demonstrations to showcase features and benefits advised through retailer training
Processed customer transactions quickly using cash, card, check, and mobile pay (including phone transactions)
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Office Manager
Rooms to Go
Greenville, South Carolina
03.2018 - 07.2021
Handled high volume of incoming calls while successfully managing inquiries and/or delegating through proper channels
Processed payroll accurately ensuring all employees were paid on time
Maintained confidentiality and discretion working with sensitive material
Operated office equipment, such as printers, scanners, and fax machines
Helped train new employees on office policies, procedures, and software programs
Cosmetic Beauty Advisor
Belk/Clinique
Greer, South Carolina
05.2014 - 02.2018
Informed customers of promotions, including cold calls
Processed sales, returns, exchanges, and refunds in accordance with company policies
Verified shift sales with daily cash count and drawer balancing
Monitored fitting rooms to maintain cleanliness for customers
Replenished stock levels on shelves as needed during business hours
Created great customer experiences with personalized sales support and product recommendation