Adrienne Barrera
Missouri City,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Surgery Scheduling Coordinator
Bellaire Dermatology Associates
Bellaire, TX
06.2019 - Current
- Obtained pre-authorizations and pre-certifications ahead of scheduled MOHS and Venus surgeries.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Educated patients about surgeries and provided treatment plan documentation.
- Received and routed laboratory results to correct clinical staff members.
- Manage insurance verification, precertification and patient payments. Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Resolved scheduling conflicts to maintain high-quality patient services. Completed administrative patient case histories, insurance information and mandated forms.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Insurance Verification policy benefits for new and returning patients.
- Assures all insurance information has been completely and accurately obtained.
- Submit prior authorization to patient insurance before surgery is performed.
- Schedule patients' appointments by phone or email accurately and efficiently.
- Coordinate surgery with outside facilities for MOHS repair.
- Educates patients and families on insurance issues and communicates patients' responsibilities in professional manner.
- Mentor and serve as resource for less experienced staff.
- Train new employees for insurance verification and precertification.
- Excellent communication skills, both oral and written. Understanding MS Office applications.
- Coordinated with facilities to set up surgeries for Methodist Hospital. Answered phone calls and messages for MOHS Surgeon and Venous provider medical scheduling appointments, and handling patient inquiries. Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations. Prepared and processed patient referrals and transfer requests. Arranged pre-operative and post-operative appointments for surgical patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Student Information Representative
Pilgrim Academy/HoustonISD
Houston, TX
09.2006 - 06.2019
- Audit student attendance records in accordance with local, state, and federal regulations and guidelines.
- Corrects and assists school with data compliance issues such as Chancery, PEIMS, PID, PET, and T-REX for campus with 1200 students. Inputs permanent records,enrollment/withdrawals, discipline, progress reports and attendance,economically disadvantaged, master schedules, special populations, summer school information, honor roll, and report cards. Back-up records as required.
- Assisted parents with registration packet and served as point of contact throughout enrollment process.
- Answer phone calls prepare reports, and assist parents, administrators, and other clerical staff as needed.
- Collaborated with faculty, staff, and students to identify and address scheduling challenges for Title I students.
- Gained extensive knowledge in data entry, analysis, and reporting. Excellent communication skills, both verbal and written
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Westbury High School
Houston, TX05-2005
Some College (No Degree) -
Houston Community College
Houston, TXSkills
- Insurance Verification policy benefits for new and returning patients
- Assures all insurance information has been completely and accurately obtained
- Submit prior authorization to patient insurance before surgery is performed
- Schedule patients' appointments by phone or email accurately and efficiently
- Coordinate surgery with outside facilities for MOHS repair
- Educates patients and families on insurance issues and communicates patients' responsibilities in professional manner
- Mentor and serve as resource for less experienced staff
- Train new employees for insurance verification and precertification
- Excellent communication skills, both oral and written Understanding MS Office applications
- HIPAA Compliance
- EMR Updating
Timeline
Surgery Scheduling Coordinator
Bellaire Dermatology Associates
06.2019 - Current
Student Information Representative
Pilgrim Academy/HoustonISD
09.2006 - 06.2019
High School Diploma -
Westbury High School
Some College (No Degree) -
Houston Community College
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