Adrienne Bernal
Fresno,CA
Summary
Reliable Medical Assistant/Referral Coordinator with 15 years of experience in a Medical environment. Expertly assist with office operations and physician support by gathering patient information, vitals and health history. Caring and compassionate during each patient interaction to improve satisfaction and patient retention.
Overview
17
17
years of professional experience
Work History
Referral Specialist
CCFMG CARE CENTER
Fresno, CA
07.2023 - 11.2023
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for Type procedures before referring clients.
Medical Assistant
PEACHWOOD MEDICAL GROUP
Fresno, CA
12.2022 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
CPSP Health Educator
COMPREHENSIVE PERINATAL SERVICES PROGRAM, CENTRAL VALLEY OB/GYN MEDICAL GROUP
FRESNO, CA
09.2021 - 09.2022
- Provide health, nutrition, as well as psychological education and resources to Medi-cal insured pregnant woman from early pregnancy through postpartum
- Room patients
- Assist with translating.
Medical Assistant
ALSA MEDICAL GROUP
FRESNO, CA
10.2013 - 04.2020
- Maintain and organize patient health information, verify accuracy and accessibility of electronic information in patient charts, distribute information as needed, comply with HIPPA laws
- Medical Assisting: Room patients, take vitals, assist doctors with procedures, Rx refills
- Referrals Coordinator: Assist patients in scheduling appointments for procedures and/or outside specialists, obtain authorizations as needed, manage health care insurance issues
- Radiology scheduling
- Phone Operator: responsible for answering multi-line phone system, schedule appointments, transfer calls to appropriate department, confirm future appointments, screen urgent/emergency calls and notify appropriate doctor
- Lab: autoclaving, hem- occult testing.
Front and Back Office Medical Assistant
CUSHINGBERRY-TURNER & TURNER MEDICAL GRP
FRESNO, CA
06.2010 - 09.2011
- Room patients, take vitals, assist the doctors with procedures, Rx refills
- Front Desk Assistant: Checking patients in and out, run insurance eligibility, answer multi-line phone system
- Referrals Coordinator: Assist patients in scheduling appointments for procedures or specialists
- Lab: urinalysis, drug screenings, blood glucose testing, autoclaving, administer injections
- Assist patients in drug rehabilitation by administering Suboxone RX under doctor supervision.
Medical Assistant
FRESNO WOMEN'S CARE
FRESNO, CA
08.2006 - 04.2010
- Room patients, take vitals, assist the doctors and nurse practitioners with procedures, Rx refills
- Birth control education
- Lab: urinalysis, BD Affirm testing, autoclaving, administer injections
- Insurance authorizations
- Comprehensive Perinatal Services Program (CPSP Health Educator): Provide health, nutrition, as well as psychological education to Medi-cal pregnant woman from early pregnancy through postpartum.
Education
Medical Assistant Certification -
Institute of Technology
Clovis, CA01.2006
High School Diploma -
Fresno High School
Fresno, CA01.1999
Skills
- Maintaining medical records
- Appointment scheduling
- Operating multi-phone line system
- Computer software such as EHR and Epic
- Taking vitals
- Assisting with procedures
- Bilingual English/Spanish
- Prep patients for exams
- Inventory
- Rooming patients
- Proper charting
- Administering injections
- Urinalysis
- BD affirm testing
- Autoclave
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Referral Specialist
CCFMG CARE CENTER
07.2023 - 11.2023
Medical Assistant
PEACHWOOD MEDICAL GROUP
12.2022 - 07.2023
CPSP Health Educator
COMPREHENSIVE PERINATAL SERVICES PROGRAM, CENTRAL VALLEY OB/GYN MEDICAL GROUP
09.2021 - 09.2022
Medical Assistant
ALSA MEDICAL GROUP
10.2013 - 04.2020
Front and Back Office Medical Assistant
CUSHINGBERRY-TURNER & TURNER MEDICAL GRP
06.2010 - 09.2011
Medical Assistant
FRESNO WOMEN'S CARE
08.2006 - 04.2010
Medical Assistant Certification -
Institute of Technology
High School Diploma -
Fresno High School