Adrienne Berner
Longmont,CO
Summary
Dedicated Shipping Manager with over 16 years of experience in logistics and inventory oversight. Known for exceptional problem-solving skills and attention to detail, consistently improving shipping processes and maintaining optimal stock levels to enhance operational performance.
Overview
25
25
years of professional experience
Work History
Shipping Manager
Liberty Puzzles
Boulder, CO
12.2009 - Current
- Managed shipping schedules, ensuring on-time delivery of products to meet customer expectations.
- Oversaw inventory levels, maintaining optimal stock to support efficient shipping operations.
- Developed shipping processes to enhance operational efficiency and accuracy.
- Collaborated with customer service, resolving shipping-related inquiries to enhance customer satisfaction.
- Organized storage areas to maximize movement and minimize labor.
- Communicated effectively with internal departments regarding order fulfillment needs.
Quality Control Manager
Liberty Puzzles
Boulder, CO
12.2009 - 05.2016
- Developed and implemented quality control processes for puzzle production, enhancing product consistency and reliability.
- Trained staff on best practices for quality assurance techniques, fostering a culture of quality awareness.
- Collaborated with production teams to resolve quality-related issues promptly.
- Addressed customer complaints and resolved issues promptly, improving customer satisfaction and retention.
Server/Bartender
Billy Crickets
Lancaster, OH
09.2001 - 10.2009
- Provided exceptional customer service in a fast-paced dining environment.
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Assisted in training new servers on menu items and service standards.
- Operated POS terminals to input orders, split bills, and calculate totals.
Human Resources Assistant
Fairfield Medical
Lancaster, OH
04.2006 - 08.2009
- Supported recruitment processes by screening resumes and scheduling interviews.
- Maintained employee records and updated databases with personnel information.
- Collaborated with team members on HR projects and initiatives effectively.
- Responded to employee concerns, fostering a positive workplace environment.
Education
Bachelor of Science - Health Services Administration
Ohio University
Athens, OH08-2009
Skills
- Shipping logistics
- Inventory management
- Order fulfillment
- Process optimization
- Attention to detail
- Time management
- Problem solving
- Effective communication
Timeline
Shipping Manager
Liberty Puzzles
12.2009 - Current
Quality Control Manager
Liberty Puzzles
12.2009 - 05.2016
Human Resources Assistant
Fairfield Medical
04.2006 - 08.2009
Server/Bartender
Billy Crickets
09.2001 - 10.2009
Bachelor of Science - Health Services Administration
Ohio University