Adrienne B. Harris
Sales Professional
Washington,DC
Summary
Customer-obsessed with strong foundation in customer service and supply chain, I bring a unique mix of people skills and process expertise to sales. In customer service, I developed the ability to build rapport quickly, actively listen, and communicate solutions with empathy—all essential for consultative selling. My supply chain background sharpened my skills in data-driven decision making, stakeholder management, and cross-functional collaboration, which translate directly to managing pipelines, aligning with internal teams, and delivering value to clients. I’m highly detail-oriented, self-motivated, and accustomed to juggling priorities under pressure—making me well-prepared to thrive in a fast-paced, results-driven sales environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Life Insurance Advisor
Transamerica Life Insurance Company
01.2023 - Current
- Consistently close high-ticket life insurance policies ranging from $250K–$1M+ by conducting deep discovery calls, delivering tailored financial illustrations, and leading persuasive virtual presentations.
- Drive revenue growth by managing a high-converting inbound and referral-based pipeline, leveraging social media, warm outreach, and value-driven content to attract and qualify leads.
- Execute a consultative, education-first sales framework that builds trust and reveals client motivations around legacy planning, income protection, and long-term wealth-building.
- Translate complex financial products into clear, emotionally compelling outcomes that resonate with high-value clients, resulting in strong conversion rates and long-term policy retention.
- Use CRM platforms like Close to track touchpoints, automate follow-ups, and maintain visibility across multi-stage sales cycles, improving speed-to-close and client engagement.
- Collaborate closely with underwriters, case managers, and sales leaders to ensure each deal progresses smoothly from first contact to policy issuance.
- Actively invest in continuous development through mentorship, advanced sales trainings, webinars, and peer syncs to refine closing strategies and stay ahead of industry shifts.
Category and Deployment Manager
UrbanStems
05.2021 - 12.2022
- Acted as the primary point of contact for vendor communications and negotiations across a $1M+ product portfolio, ensuring timely onboarding and go-to-market readiness—skills directly applicable to managing client relationships and sales pipelines.
- Partnered with Category Managers, Marketing, and Fulfillment to support product launches, coordinating messaging, timelines, and assets—similar to collaborating with Sales, Marketing, and Operations to drive revenue.
- Ensured data accuracy across systems like NetSuite and Deposco, including pricing, specs, and product details—critical for delivering a seamless customer experience and maintaining trust.
- Collected and evaluated product data and samples from suppliers, aligning final offerings with customer expectations—demonstrating strong attention to quality, customer value, and pre-sales validation.
- Produced SKU-level performance reports and tracked vendor compliance, identifying trends and opportunities—experience that translates well to using CRM data and reporting to refine sales strategies.
- Led seasonal planning meetings and cross-functional syncs to align on promotional content, product positioning, and digital presentation—transferable to sales campaign execution and cross-team alignment for sales enablement.
Purchasing Manager
Healthy Directions
05.2018 - 05.2021
- Managed end-to-end procurement and planning for 200+ dietary supplement SKUs, balancing quality, timelines, and cost—skills that translate directly into managing customer accounts, anticipating needs, and closing deals.
- Built and nurtured strong relationships with contract manufacturers to ensure timely production and delivery—experience that mirrors client relationship building and vendor management in sales environments.
- Executed purchase orders and maintained supplier data using NetSuite and advanced Excel tools—demonstrating fluency with CRM and data platforms often used in sales tracking and reporting.
- Identified opportunities to reduce inventory holding costs by 10% through proactive vendor communication and strategic forecasting—showcasing analytical thinking and a results-driven mindset that supports sales targets and growth strategies.
- Collaborated with regulatory and quality assurance teams to align packaging specs with compliance standards—similar to working cross-functionally in sales to ensure the right solution fits the client’s needs and industry requirements.
Order Processing Associate
Warby Parker
03.2015 - 09.2017
- Ensured accurate, high-speed processing of customer orders, contributing to seamless product delivery and a positive end-to-end client experience—critical touchpoints that support brand loyalty and retention.
- Proactively identified and resolved order discrepancies, showcasing a sharp eye for detail and a commitment to quality that aligns with consultative, solutions-based sales practices.
- Maintained and protected sensitive customer data with discretion, reinforcing trust and demonstrating the reliability essential in relationship-based sales environments.
- Operated efficiently within a remote-first team, mastering internal systems and workflows to support cross-functional coordination and meet daily requirements of 10+ orders processed per hour.
Contact Center Representative
Genesco
05.2013 - 05.2014
- Handled a high volume of inbound calls (120+ per day) with professionalism and poise, consistently delivering positive customer experiences that reflect strong listening, communication, and problem-solving skills—key traits in a sales-driven environment.
- Boosted first-call resolution by applying deep product knowledge and identifying customer needs quickly, laying the foundation for consultative selling techniques.
- Built trust and loyalty through empathetic, rapport-driven conversations, often turning service challenges into opportunities for brand advocacy.
- Proactively resolved customer issues with speed and accuracy, improving customer satisfaction and demonstrating the agility needed to guide prospects through the sales funnel.
Education
No Degree - Sales
SheSells Sales Academy
Remote 05.2001 -
Bachelor of Science - Health Administration
Tennessee State University
Nashville, United States 05.2001 -
Skills
Strong interpersonal skills
Client relationship management
Client education
Consultative selling
Teamwork and collaboration
Excellent communication
Certification
SheSells Sales Academy
Timeline
Life Insurance Advisor
Transamerica Life Insurance Company
01.2023 - Current
Category and Deployment Manager
UrbanStems
05.2021 - 12.2022
Purchasing Manager
Healthy Directions
05.2018 - 05.2021
Order Processing Associate
Warby Parker
03.2015 - 09.2017
Contact Center Representative
Genesco
05.2013 - 05.2014
No Degree - Sales
SheSells Sales Academy
05.2001 -
Bachelor of Science - Health Administration
Tennessee State University
05.2001 -
Similar Profiles
Chad EmmonsChad Emmons
Life Insurance Agent at Transamerica Life Insurance CompanyLife Insurance Agent at Transamerica Life Insurance Company
Loreen SaidaliLoreen Saidali
Licensed Financial Specialist at Transamerica Life Insurance CompanyLicensed Financial Specialist at Transamerica Life Insurance Company
DEVIN JOHNSONDEVIN JOHNSON
Insurance Agent at Transamerica Life Insurance CompanyInsurance Agent at Transamerica Life Insurance Company
Shanta BethelShanta Bethel
Teacher at Kidzcare Unlimited CDC,Teacher at Kidzcare Unlimited CDC,
Kelly JohnsonKelly Johnson
Director of Strategic Initiatives at Executive Office of the Lt. GovernorDirector of Strategic Initiatives at Executive Office of the Lt. Governor