Adrienne Brown
Jeffersonville,IN
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
10
10
years of professional experience
Work History
Cashier
Ben's Factory Outlet
Jeffersonville, IN
04.2023 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Picker / Packer / Assembly Line Worker
Aerotek Staffing Agency
Jeffersonville, IN
11.2020 - 02.2023
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Utilized RF scanners to track inventory movements throughout the facility.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Used handheld scanners to key in data for packages.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Limited damage to products and orders by using care when choosing items.
New Employee Trainer/ Cashier / Cook
Indi's Restaurant
Jeffersonville, Indiana
02.2014 - 10.2020
- Developed and implemented employee training programs to meet organizational goals.
- Conducted trainings on topics related to customer service, product knowledge and company policies.
- Provided feedback and guidance to improve employee performance during trainings.
- Assisted in the development of new or revised curricula based on changes in organization objectives.
- Analyzed training needs assessments from departments to design effective learning solutions.
- Utilized technology-based tools such as webinars, virtual classrooms and e-learning platforms for remote training purposes.
- Maintained up-to-date records of all employee trainings completed.
- Collaborated with management teams to develop strategies that would maximize the impact of trainings.
- Prepared detailed reports outlining participant progress and areas for improvement.
- Provided support for individual employees who had difficulty grasping concepts during instruction sessions.
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Supervised, evaluated or referred instructors to skill development classes.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
Education
Certified Nurse's Assistant - General
Nurse Tech.
Sellersburg, IN02-2005
Skills
- Payment Processing
- Cash Register Operation
- Cash Handling
- Drawer balancing
- ID Verification
- Product Recommendations
- POS Systems
- Customer Service
- Customer Assistance
- Payment Collection
- Customer Relations
- Issue Resolution
- Inventory Management
- Order Packaging
- Order Verification
- Order Taking
- Staff Training
- Organizational abilities
- Inventory Control
- Credit and cash transactions
Timeline
Cashier
Ben's Factory Outlet
04.2023 - 02.2024
Picker / Packer / Assembly Line Worker
Aerotek Staffing Agency
11.2020 - 02.2023
New Employee Trainer/ Cashier / Cook
Indi's Restaurant
02.2014 - 10.2020
Certified Nurse's Assistant - General
Nurse Tech.