Adrienne Bullard
Business Administration
Chesterfield,SC
Summary
Dedicated worker with over ten years experience in different forms of business administration ranging from secretary to office manager. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand while creating/maintaining client relationships.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Child Protective Services Investigator
South Carolina Department Of Social Services
Chesterfield, SC
04.2019 - Current
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Documented all relevant information by filling out forms and completing case reports.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Office Manager
Fire And Data Systems Inc
Hamlet, NC
01.2019 - 12.2020
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed standard operating procedures for all administrative employees.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Office Manager
713 IT Services
Chesterfield, SC
04.2015 - 12.2018
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
Office Manager
HAI Integrated Building Services
Harrisburg, PENNSYLVANIA
01.2012 - 09.2014
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Scheduled appointments and conducted follow-up calls to clients.
- Created and updated records and files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
Education
Associates - Business Administration
Fayetteville Technical Community College
Fayetteville, NC 06.1997 - 05.1999
Master Of Science - Human Services
Purdue Global University
Indiana 10.2016 - 05.2019
Bachelor Of Science - Early Childhood Development
Purdue Global University
Indiana 05.2014 - 10.2016
Skills
Excellent Communication
Appointment Scheduling
Managing purchasing activities
Organization
Multi-line phone systems
Office administration
Database maintenance
Project Management
Staff Management
Microsoft Office Suite
Google Workspace
Timeline
Child Protective Services Investigator
South Carolina Department Of Social Services
04.2019 - Current
Office Manager
Fire And Data Systems Inc
01.2019 - 12.2020
Master Of Science - Human Services
Purdue Global University
10.2016 - 05.2019
Office Manager
713 IT Services
04.2015 - 12.2018
Bachelor Of Science - Early Childhood Development
Purdue Global University
05.2014 - 10.2016
Office Manager
HAI Integrated Building Services
01.2012 - 09.2014
Associates - Business Administration
Fayetteville Technical Community College
06.1997 - 05.1999