Adrienne Buonaiuto
Fairmont,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Compliance Analyst
Intercostal Mortgage
07.2018 - 11.2023
- Reviewed mortgage loans before closing.
- helped in other areas when needed- appraisal desk, title desk, initial disclosures, and HMDA reports
Fraud Prevention Specialist
Fairmont Federal Credit Union
04.2012 - 06.2018
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Reviewed transactions and receipts to identify any suspicious activity.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Waitress
Dutchman’s Daughter
05.2010 - 04.2012
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- ran the flat top grill from time to time when needed
Education
Bachelor of Arts - Resort And Hotel Management
Fairmont State University
Fairmont, WVHigh School Diploma -
East Fairmont High School
Fairmont, WVSkills
- Project Management
- Adobe Acrobat
- Operations Support
- Compliance Protocols
- PowerPoint Presentations
- Reading Comprehension
- Effective Working Relationships
- Risk Identification
Timeline
Compliance Analyst
Intercostal Mortgage
07.2018 - 11.2023
Fraud Prevention Specialist
Fairmont Federal Credit Union
04.2012 - 06.2018
Waitress
Dutchman’s Daughter
05.2010 - 04.2012
Bachelor of Arts - Resort And Hotel Management
Fairmont State University
High School Diploma -
East Fairmont High School
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