Proven track record in elevating small businesses and operations, notably with Lifeline Solutions LLC, by leveraging exceptional communication and critical thinking skills. Expert in strategic planning and market expansion, achieving significant revenue growth. Demonstrates integrity and professionalism, ensuring client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Freelance Small Business Consultant
Lifeline Solutions LLC
01.2022 - Current
Identified funding opportunities for small businesses, assisting with grant writing and loan applications as needed.
Analyzed competitors'' strategies to help clients gain a competitive edge in their respective industries.
Advised on human resources management issues such as hiring practices, employee policies, and training programs.
Improved operational efficiency with the implementation of customized management tools that met each client''s unique needs.
Addressed regulatory compliance concerns by staying abreast of industry standards and guiding clients accordingly.
Evaluated client performance metrics, identifying areas for
improvement and recommending actionable solutions.
Collaborated with clients to develop strategic plans, setting clear goals and milestones for success.
Provided guidance on marketing strategies, helping clients attract new customers and increase sales.
Enhanced organizational structure by assessing current systems and implementing necessary changes within the client''s company.
Client References:
* 1 LIttle Meal, Inc. - Rae Goodman (412 Stonewall St. Cartersville, Ga. 30120 - phone #- 404-316-7877)
* Universal Used Tires and Rims- Daniel Duffey (7406 Westmore Rd. #B, Rockville, MD 20850 - phone #- 667-240-4946)
* Value Pro Consulting Group- Kristian Magnuson (phone #- 502-619-0898, www.valueprogroup.com)
Owner
Alchemy Guardian Kennel DBA Designer Canines
03.2019 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Trained and motivated employees to perform daily business functions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Generated revenues yearly and effectively capitalized on industry growth.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Enhanced company's market position by identifying and pursuing new business opportunities.
Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
Expanded business into new markets, cond
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Master Electrician/High Voltage Testing Technician at Magna IV Inc./Lifeline Energy Solutions Inc.Master Electrician/High Voltage Testing Technician at Magna IV Inc./Lifeline Energy Solutions Inc.