Adrienne Chambers
COLORADO SPRINGS,Colorado
Summary
Dynamic professional with a proven track record at Georgetown Lodge, excelling in operational efficiency and team leadership. Skilled in budget management and tenant relations, I enhance guest experiences through strategic planning and effective communication. Committed to fostering relationships and driving results, I consistently exceed expectations in fast-paced environments.
Overview
1
1
Certification
Work History
Field Support/Leasing Assistant
Hello Management
- Support the leasing team in developing marketing materials for vacant properties.
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork promptly.
- Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
- Maintained open communication channels between property management, maintenance staff, and tenants to ensure a streamlined living experience for all residents.
- Resolved conflicts between tenants diplomatically while maintaining professionalism and upholding company policies.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Ensured legal compliance by adhering to federal, state, and local housing laws in all leasing activities and documentation procedures.
- Educated prospective residents on available unit features, amenities offered at the property, as well as neighborhood attractions for added value during tours.
- Enhanced property appeal with timely coordination of maintenance requests and follow-up on work orders.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
General Manager
Georgetown Lodge
- Oversaw daily operations to ensure high-quality guest experiences and satisfaction.
- Developed and implemented strategic initiatives to enhance operational efficiency and profitability.
- Managed budgeting processes, optimizing resource allocation and cost control measures.
- Led staff training programs to improve service delivery and team performance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
L&B Rentals/Construction Pros
Runner
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
James Madison High School
Norcross, GASkills
- Event coordination
- Legal compliance
- Team leadership
- Budget management
- Operational efficiency
- Communication skills
- Tenant relations
- Maintenance coordination
- Strategic planning
- Time management
- Property inspections
- Client relationship building
- Follow-up coordination
- Sales experience
- Quickbooks
- Clear communication
- Telephone and email etiquette
- Creative problem solving
- Relationship building
- Training and mentoring
- Property tours and inspections
- Basic mathematics
- File management
- Property tours
- Effective negotiation
- Building rapport
- Event planning
- Property tour coordination
Certification
Certified Pool Operator- 2030
Food Safety License- 2028
Timeline
Field Support/Leasing Assistant
Hello Management
General Manager
Georgetown Lodge
L&B Rentals/Construction Pros
Runner
High School Diploma -
James Madison High School