Summary
Work History
Education
Skills
Timeline
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Adrienne Cooper

Southfield,MI

Summary

Dynamic professional with a proven track record at EYE CLINIC OF LIVONIA, excelling in customer service and effective communication. Skilled in appointment scheduling and conflict resolution, I foster positive client relationships and ensure seamless operations. My proactive approach and professional demeanor enhance customer experiences and drive satisfaction.

Work History

Receptionist

EYE CLINIC OF LIVONIA
Livonia, MI
04.2025 - Current
  • Established positive first impressions through warm and professional customer engagement.
    Ensured friendly experiences for customers during initial interactions.

Traffic Management Inc
  • Aiding and support, the first line of defense as well as customer service for Construction and Utility companies.

Manager

C and C Junk Haulers
  • Responsible for gaining, accounts, AR/AP, scheduling, dispatch, reception
  • Customer service, reception

Education

IV Tech

Washtenaw Community College
Ann Arbor, MI
07-2006

Skills

  • Professional Speech Writer
  • Customer service
  • Scheduling appointments
  • Call handling
  • Data entry
  • Customer relationship management
  • Conflict resolution
  • Effective communication
  • Document control
  • Multi-line telephone operation
  • Appointment scheduling
  • Documentation and reporting
  • Clerical support
  • Mail handling
  • Transcription and dictation
  • Professional demeanor
  • Customer and client relations
  • Trained Office Support
  • Trained Phlebotomist/IV Tech

Timeline

Receptionist

EYE CLINIC OF LIVONIA
04.2025 - Current

Traffic Management Inc

Manager

C and C Junk Haulers

IV Tech

Washtenaw Community College

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Adrienne Cooper