ADRIENNE DAUN
Staffing Manager
Oconomowoc,WI
Overview
12
12
years of professional experience
Work History
Office Manager
Tip Top Roofing & Gutters
06.2024 - 07.2025
- In a high-volume, fast-paced service environment, I ensured operational efficiency and client satisfaction by managing a regional roofing contractor's financial, administrative, and logistical functions. My role supported end-to-end business operations across residential and commercial roofing projects.
- Coordinated complex labor, subcontractors, and materials scheduling to ensure on-time project delivery while maintaining service quality and client expectations.
- Oversaw accounts payable and receivable, managed invoicing accuracy, and tracked collections to support positive cash flow and financial accountability.
- Developed and enforced internal office policies, ensuring compliance with local building codes, industry standards, and legal obligations.
- Served as the primary point of contact for customers, facilitating clear communication, addressing concerns, and fostering long-term client relationships.
- Supported HR functions including recruiting, onboarding, and employee relations, while supervising a small office team of three direct reports.
- Reviewed and interpreted insurance scopes of damage to create accurate, policy-aligned proposals for roof repair and replacement claims.
- Tracked key performance indicators (KPIs) and prepared operational reports to inform business decisions and drive continuous improvement.
Client Solutions Manager
STS Technical Services
05.2018 - 06.2024
- Specializing in technical and professional recruiting within a fast-paced RPO environment, I supported recruitment initiatives that helped scale national talent pipelines and improve hiring efficiency for key clients in engineering, manufacturing, supply chain, sales, marketing, high-volume skilled trades sectors, and more.
- Executed full-cycle recruitment for contingent and direct hire roles, supporting strategic staffing objectives across multiple client accounts.
- Partnered closely with client stakeholders and internal account managers to understand workforce needs and deliver qualified talent promptly.
- Sourced, screened, and engaged candidates using advanced search techniques, market research, and pipeline development strategies.
- Maintained consistent communication with clients and hiring managers to ensure alignment on job requirements, candidate feedback, and hiring timelines.
- Contributed to process enhancements by identifying recruitment bottlenecks and recommending workflow improvements.
- Interpreted recruitment metrics and KPIs to assess sourcing effectiveness, improve candidate engagement, and support reporting needs for leadership.
- Played a key role in maintaining long-term client satisfaction by ensuring quality submittals, managing expectations, and delivering responsive candidate support.
- Supported the development of Statements of Work (SOWs) and pricing proposals, providing insight into market availability and talent acquisition costs.
Staffing Manager
Diversified Personnel Services
07.2025 - Current
- Developed and implemented staffing strategies to optimize workforce efficiency and align with business goals.
- Led recruitment initiatives, enhancing candidate sourcing through advanced tools and social media outreach.
- Streamlined onboarding processes, reducing time-to-hire while improving new employee integration experiences.
- Mentored junior staff in effective interviewing techniques and selection processes to build a strong talent pipeline.
- Analyzed staffing metrics to identify trends and inform strategic workforce planning decisions.
- Collaborated with department heads to assess staffing needs and develop tailored hiring plans for various teams.
- Conducted regular training sessions on compliance and best practices in recruitment for hiring managers across the organization.
- Fostered relationships with external agencies to enhance recruitment efforts and broaden talent acquisition channels.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Mitigated risk factors in the recruitment process by conducting thorough background checks and reference verifications for potential candidates.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
- Managed a team of recruiters, providing coaching and development opportunities to improve overall performance and productivity.
Search Consultant / Sales Recruiter
Cielo Talent
04.2015 - 04.2018
- Delivered recruiting services to enterprise clients focusing on mid-to-senior level professional roles in engineering, technology, and executive leadership. Operated in a collaborative, data-driven environment, helping clients meet hard-to-fill hiring needs.
- Managed multiple requisitions across diverse industries, including manufacturing, technology, and market research.
- Built and maintained strong client relationships through transparent communication, performance tracking, and consultative support.
- Identified top talent using strategic sourcing, cold outreach, and targeted research aligned with client priorities.
- Created and executed recruiting plans for niche roles, addressing market challenges with tailored sourcing approaches.
- Conducted talent mapping and competitor research to support long-term hiring strategy and organizational growth.
Talent Acquisition Coordinator
Cielo Talent
04.2014 - 04.2015
- Initially brought on board to bolster the talent acquisition efforts within the C-level healthcare sector, I was promoted to Search Consultant after demonstrating significant contributions over an 11-month period.
- Ensured the timely and accurate editing and posting of positions to the Applicant Tracking System (ATS), adhering to all necessary approval channels.
- Conducted basic reporting on recruitment metrics.
- Extended job postings to external recruitment resources.
- Documented key process changes, including creating process maps and team structure charts.
- Managed the comprehensive coordination of the onboarding and offboarding processes.
- Facilitated the scheduling of phone, video, and in-person interviews for recruiters and hiring managers.
Education
BA - Communications
UW-Whitewater
10.2025
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University of Wisconsin Waukesha
01.1999
High school or equivalent - undefined
Waukesha West High School
01.1997
Skills
- Client relationship management
- Analytical thinking
- Adaptability
- Problem solving
- Project management
- Process improvement
- Conflict resolution
- ATS- Workday
- Taleo
- ICIMS
- Greenhouse
- Bullhorn
- Avionte
- Onboarding
- CRM
- Talent development
- Leadership
- Management
Timeline
Staffing Manager
Diversified Personnel Services
07.2025 - Current
Office Manager
Tip Top Roofing & Gutters
06.2024 - 07.2025
Client Solutions Manager
STS Technical Services
05.2018 - 06.2024
Search Consultant / Sales Recruiter
Cielo Talent
04.2015 - 04.2018
Talent Acquisition Coordinator
Cielo Talent
04.2014 - 04.2015
BA - Communications
UW-Whitewater
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University of Wisconsin Waukesha
High school or equivalent - undefined
Waukesha West High School