Adrienne Diaz
Buckley
Summary
Results-driven individual with a strong track record in community initiatives and regulatory compliance. Skilled in problem-solving, communication, and planning, contributing to successful project outcomes and stakeholder collaboration.
Overview
20
20
years of professional experience
Work History
Committee Member
Muckleshoot Tribe
Auburn
04.2026 - Current
- Collaborated with tribal leadership to develop community engagement initiatives.
- Analyzed cultural preservation policies to enhance program effectiveness.
- Facilitated discussions on resource management and allocation strategies.
- Reviewed proposals for community projects to ensure alignment with tribal values.
- Provided insights on regulatory compliance during committee meetings.
- Attended meetings, listened to presentations and discussed various topics with other committee members.
- Provided input on policy decisions related to program implementation, budgeting and resource allocation.
- Presented ideas for new programs and initiatives at monthly board meetings.
- Participated in educational sessions and workshops designed to increase knowledge of relevant topics.
- Maintained records of all discussions held during meetings, including minutes, agendas, handouts.
- Met with committee members to review and develop policies and business strategy.
- Conducted reviews of concerns to identify root issues and possible solutions.
- Reviewed public comments on proposed projects and provided feedback to committee members.
- Evaluated and optimized and policies.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Security Officer 3
Muckleshoot Tribe
Auburn
11.2024 - 09.2025
- Monitored premises to ensure safety and security for all visitors and staff.
- Conducted regular patrols to identify and report suspicious activities or behaviors.
- Managed access control by verifying identification and granting entry permissions.
- Responded promptly to alarms, emergencies, and incidents following established protocols.
- Collaborated with local law enforcement during investigations and emergency situations.
- Trained new staff on security procedures and emergency response protocols effectively.
- Documented daily activities, incidents, and irregularities in detailed reports regularly.
- Assisted in developing safety strategies that enhanced overall security measures on-site.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Observed patrons and customers to quickly address security situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Operated communication systems between officers stationed throughout the facility.
- Assisted in the development and implementation of security policies and procedures.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Administrative Specialist 2
Muckleshoot Tribal School
Auburn
11.2023 - 01.2024
- Coordinated daily office operations and ensured smooth workflow across departments.
- Managed scheduling of meetings and appointments for faculty and staff members.
- Maintained accurate records and files, ensuring easy access to information.
- Assisted in the preparation of reports and documentation for school administration.
- Facilitated communication between students, parents, and staff regarding school activities.
- Organized events and activities that promoted student engagement and community involvement.
- Implemented office procedures that improved efficiency in administrative tasks.
- Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
- Performed data entry tasks in an accurate and timely manner.
- Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
- Monitored inventory levels of office supplies and ordered replenishments when necessary.
- Handled confidential documents in a secure manner while ensuring privacy regulations were met.
- Processed incoming mail on a daily basis; sorted mail into appropriate categories for distribution or filing purposes.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Seasonal Worker- ccdf
Muckleshoot Tribe
Auburn
09.2023 - 10.2023
- Assisted in daily operations during peak seasonal periods.
- Maintained cleanliness and organization of work areas.
- Supported team members with various tasks and responsibilities.
- Followed safety protocols and guidelines to ensure a safe environment.
- Prepared materials and supplies for upcoming events and activities.
- Engaged with community members to provide excellent customer service.
- Provided excellent customer service at all times.
Seasonal Worker- MELA
Muckleshoot Tribe
Auburn
05.2022 - 07.2022
- Assisted in organizing community events for the Muckleshoot Tribe.
- Managed inventory and supplies for seasonal activities and programs.
- Provided customer service to attendees during tribal events and festivals.
- Maintained cleanliness and organization of event spaces before and after activities.
- Supported various departments by performing administrative tasks as needed.
- Cleaned, organized, and maintained backroom storage areas.
- Provided excellent customer service at all times.
- Communicated effectively with other staff members about customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
Committee Member
Muckleshoot Tribe
Auburn
10.2019 - 03.2020
- Collaborated with tribal leadership to develop community engagement initiatives.
- Analyzed cultural preservation policies to enhance program effectiveness.
- Reviewed proposals for community projects to ensure alignment with tribal values.
- Provided insights on regulatory compliance during committee meetings.
- Attended meetings, listened to presentations and discussed various topics with other committee members.
- Provided input on policy decisions related to program implementation, budgeting and resource allocation.
- Participated in educational sessions and workshops designed to increase knowledge of relevant topics.
- Maintained records of all discussions held during meetings, including minutes, agendas, handouts.
- Met with committee members to review and develop policies and business strategy.
Day Laborer/Work to Wellness
Muckleshoot Tribe
Auburn
09.2019 - 10.2019
- Collaborated with team members to complete projects on schedule.
- Followed safety protocols while performing physical tasks in diverse environments.
- Demonstrated strong work ethic while engaging with community members daily.
- Assisted skilled workers in specialized tasks to enhance overall project quality.
- Maintained cleanliness of job site throughout the day.
- Followed instructions provided by supervisors regarding job duties.
- Performed diverse physical tasks to support team operations.
- Developed independent working skills while mentoring less experienced team members.
Transporter
Muckleshoot Tribe
Auburn
11.2018 - 08.2019
- Transported goods safely to designated locations within the tribal community.
- Maintained accurate records of deliveries and inventory for efficient tracking.
- Conducted routine vehicle inspections to ensure safe operational standards.
- Assisted in loading and unloading materials at various sites.
- Collaborated with team members to coordinate transportation schedules effectively.
- Adhered to safety protocols while operating vehicles in diverse environments.
- Communicated with supervisors regarding delivery issues and route adjustments.
- Followed guidelines for handling and transporting sensitive items securely.
- Delivered vehicles safely and efficiently to their destination on time.
- Adhered strictly to company guidelines regarding route selection and safe driving practices.
- Monitored road conditions and adjusted speed accordingly.
- Provided customer service by responding promptly to inquiries about delivery status or any other related issues.
- Checked paperwork for accuracy and completeness before loading vehicles.
- Conducted daily pre-trip inspections of assigned truck's brakes, lights, tires, fuel levels.
- Communicated regularly with dispatch regarding route changes or delays due to traffic or weather conditions.
- Reported any mechanical problems encountered during transport to the appropriate personnel.
- Maintained records of loaded items, destinations, and delivery times.
- Interacted with customers which helped to build positive relationships.
- Greeted patient and explained transport plan and destination.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Supported departmental goals by participating in quality improvement initiatives related to patient transport services.
- Responded to transport requests promptly, prioritizing based on patient needs and medical staff instructions.
- Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
- Provided emotional support and reassurance to patients and their families during transport.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
- Assisted in the training of new transport staff, sharing knowledge and best practices.
- Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
- Demonstrated flexibility and adaptability, responding to unexpected changes in transport schedules or routes.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Checked wheelchair and stretcher functionality prior to patient pick up.
- Facilitated communication by transporting messages and documents between departments.
- Provided physical support to patients to assist in performing daily living activities.
- Picked up meals from kitchen and delivered to designated ward.
Administrative Assistant 2- Finance
Muckleshoot Tribal School
Auburn
03.2018 - 10.2018
- Coordinated communication between departments to facilitate information sharing.
- Assisted in organizing community events and tribal meetings for attendance.
- Maintained office supplies inventory and ordered materials as needed.
- Trained new administrative staff on office procedures and systems usage.
- Resolved administrative issues by collaborating with team members effectively.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Developed and maintained filing systems for confidential documents and records.
- Handled incoming calls and directed callers to appropriate department or employee.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Administrative Assistant 2
Muckleshoot Tribe
Auburn
01.2016 - 03.2018
- Coordinated communication between departments to facilitate information sharing.
- Assisted in organizing community events and tribal meetings for attendance.
- Maintained office supplies inventory and ordered materials as needed.
- Trained new administrative staff on office procedures and systems usage.
- Resolved administrative issues by collaborating with team members effectively.
- Supported the implementation of new software systems to improve efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Greeted visitors and provided general information about the company.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Culture Aide/Assistant Teacher
Muckleshoot Tribal School
Auburn
11.2014 - 01.2016
- Supported classroom activities by preparing materials and organizing resources.
- Assisted teachers in implementing lesson plans and instructional strategies.
- Supervised students during lunch and recess, ensuring safety and engagement.
- Helped maintain a positive learning environment through effective communication.
- Collaborated with staff to address student needs and facilitate learning support.
- Fostered relationships with students to promote a supportive educational atmosphere.
- Ordered office supplies and equipment as requested by the Aide Manager.
- Answered incoming calls in a professional manner, providing assistance to callers as needed.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Facilitated communication within the office and with external partners.
- Answered and directed phone calls to appropriate staff members.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Copied, sorted and filed records of office activities and business transactions.
- Delivered messages and ran errands.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Facilitated classroom activities that promoted student participation and learning.
- Assessed student progress through assignments, tests, and observations.
- Implemented culturally relevant teaching practices to honor tribal heritage and values.
- Organized educational events that enriched students' learning experiences within the community.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Supervised after school activities such as clubs or sports teams.
- Prepared and graded subject tests for students.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Players' Club Supervisor
Muckleshoot Casino
Auburn
10.2012 - 11.2014
- Supervised players' club operations and managed daily activities effectively.
- Trained and mentored staff on customer service protocols and club policies.
- Coordinated promotional events to enhance member engagement and participation.
- Maintained accurate records of member transactions and player rewards.
- Assisted in resolving customer inquiries and concerns promptly and professionally.
- Collaborated with management to refine club programs and services for members.
- Ensured compliance with gaming regulations and company standards consistently.
- Developed training materials to support staff development initiatives effectively.
- Assisted in resolving any disputes between customers related to their accounts or points balances.
- Coordinated special events such as tournaments or giveaways designed specifically for club members.
- Supervised and coordinated Players Club operations to ensure smooth running of daily activities.
- Provided customer service to casino guests in the form of Player's Club transactions, promotional offers, and question resolution.
- Responded promptly to inquiries from members regarding their accounts or services offered by the club.
- Maintained an up-to-date knowledge of all gaming regulations pertaining to Player's Clubs.
- Prepared monthly reports on member activity including account changes, bonus points earned, reward redemptions.
- Participated in meetings with other departments within the organization in order to discuss marketing initiatives aimed at boosting club membership numbers.
- Conducted regular audits of member accounts to detect fraud or discrepancies in records.
- Evaluated workers' performance to write performance reviews.
- Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
Player's Club Representative
Muckleshoot Casino
Auburn
06.2012 - 10.2012
- Assisted members with account inquiries and loyalty program benefits.
- Promoted special events and promotions to enhance member engagement.
- Processed player rewards and managed loyalty points efficiently.
- Collaborated with team members to improve customer service strategies.
- Resolved member complaints and provided effective solutions promptly.
- Maintained accurate records of member interactions and transactions.
- Conducted outreach to inform members about new gaming options available.
- Trained new representatives on customer service best practices and procedures.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Mentored junior team members and managed employee relationships.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Took special orders in person and over telephone, generating additional revenue every month.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Contacted customers about potential service upgrades, new services and account changes.
Adult Work Training Program
Muckleshoot Tribe
Auburn
03.2012 - 06.2012
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
job corps
Muckleshoot Tribe
Auburn
02.2011 - 03.2012
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Dishwasher
Muckleshoot Casino
Auburn
09.2010 - 11.2010
- Maintained cleanliness of dishes and kitchen utensils to uphold hygiene standards.
- Operated dishwashing machines efficiently to ensure timely cleaning of items.
- Sorted and organized clean dishes for easy access during meal service.
- Followed safety protocols while handling chemicals and operating machinery.
- Collaborated with team members to manage workload during peak hours effectively.
- Communicated with supervisors regarding supply needs and equipment issues promptly.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Sanitized surfaces after each use following standard sanitation practices.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Replaced clean utensils in storage bins for easy access.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Hand-washed items unsuitable for machine washing.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
Parking Attendant
Muckleshoot Casino
Auburn
04.2006 - 10.2007
- Monitored vehicle flow to ensure efficient parking operations and guest safety.
- Guided guests to available parking spaces in a busy casino environment.
- Assisted guests with parking inquiries and provided excellent customer service.
- Greeted customers and provided information about parking fees, regulations and services.
- Assisted customers with finding available spaces in the lot.
- Collaborated with team members to optimize parking lot efficiency during events.
- Enforced casino parking policies to ensure compliance among all vehicles.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Conducted routine inspections of parking facilities for maintenance needs and safety hazards.
- Utilized communication devices to report issues promptly to management staff.
- Maintained cleanliness and organization of parking areas at the facility.
- Observed safety protocols at all times while performing job duties.
- Provided customer service and information, answered questions and gave directions.
- Resolved customer complaints in a professional manner while following established guidelines.
- Prevented unauthorized access into restricted areas of the facility.
- Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
- Reported any suspicious activity observed in the lot immediately to management.
- Provided assistance to disabled drivers by escorting them to their vehicle when requested.
- Positioned barricades and gates to maximize traffic flow through parking lot.
- Assisted other staff members with various duties.
- Guided drivers to designated parking spots to streamline parking process.
Education
Computer Applications Development
MOST 1 & 2
MUCKLESHOOT TRIBAL COLLEGE01-2016
High School Diploma -
LINCOLN ACADEMY
03-2013
Skills
- Policy writing
- Cultural analysis
- Resource management
- Regulatory compliance
- Community engagement
- Event organization
- Customer service
- Team building
- Communication skills
- Problem solving
- Attention to detail
- Record keeping
- Time management
- Training support
- Influencing skills
- Planning and coordination
- Problem-solving
- Decision-making
- People and culture
- Active listening
- Marketing and advertising
- Professionalism
- Multitasking Abilities
Timeline
Committee Member
Muckleshoot Tribe
04.2026 - Current
Security Officer 3
Muckleshoot Tribe
11.2024 - 09.2025
Administrative Specialist 2
Muckleshoot Tribal School
11.2023 - 01.2024
Seasonal Worker- ccdf
Muckleshoot Tribe
09.2023 - 10.2023
Seasonal Worker- MELA
Muckleshoot Tribe
05.2022 - 07.2022
Committee Member
Muckleshoot Tribe
10.2019 - 03.2020
Day Laborer/Work to Wellness
Muckleshoot Tribe
09.2019 - 10.2019
Transporter
Muckleshoot Tribe
11.2018 - 08.2019
Administrative Assistant 2- Finance
Muckleshoot Tribal School
03.2018 - 10.2018
Administrative Assistant 2
Muckleshoot Tribe
01.2016 - 03.2018
Culture Aide/Assistant Teacher
Muckleshoot Tribal School
11.2014 - 01.2016
Players' Club Supervisor
Muckleshoot Casino
10.2012 - 11.2014
Player's Club Representative
Muckleshoot Casino
06.2012 - 10.2012
Adult Work Training Program
Muckleshoot Tribe
03.2012 - 06.2012
job corps
Muckleshoot Tribe
02.2011 - 03.2012
Dishwasher
Muckleshoot Casino
09.2010 - 11.2010
Parking Attendant
Muckleshoot Casino
04.2006 - 10.2007
Computer Applications Development
MOST 1 & 2
High School Diploma -
LINCOLN ACADEMY