Summary
Overview
Work History
Education
Skills
Timeline
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Adrienne Dollarhide

Jeffersonville,OH

Summary

Motivated, goal-oriented college graduate with proactive approach, critical thinking skills, and problem-solving abilities. Capable of working independently or collaboratively within a team setting. Seeking an organization that provides opportunities for both personal and professional growth.

Overview

6
6
years of professional experience

Work History

Medical Assistant/Receptionist/Clinic Surgery Scheduler

Sunshein Podiatry
03.2024 - 06.2025
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.
  • Verified insurance coverage and obtained pre-authorizations.
  • Coordinated with facilities to set up surgeries for 2 Podiatric surgeons.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Sales Associate

Coach Outlet
05.2021 - 01.2024
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Conducted inventories on a regular basis to track stock levels.
  • Increased purchase amounts by cross-selling with similar products.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Associate

DSW
02.2019 - 08.2021
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Organized stockroom shelves according to size, color or style.
  • Used technology resources to assist customers in locating and selecting items.
  • Demonstrated product features and benefits for customers' needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Developed promotional strategies to increase sales volume.

Education

Associate of Applied Science - Health Sciences

Southern State Community College
Hillsboro, OH
12-2022

High School Diploma -

Miami Trace High School
Washington Court House, OH
05-2021

Skills

  • Professional Demeanor
  • Exceptional Customer Service
  • Written and Oral Communication Skills
  • Cash Handling Accuracy
  • Inventory Tracking
  • Sales Goals Attainment
  • Problem-Solving Skills
  • Multi-Tasking Strength
  • Goal-Oriented
  • Retail Store Operations
  • Superb Time Management
  • Reliable and Punctual
  • POS System Operation
  • Stocking and Receiving
  • Client Relationship Building
  • Work Prioritization
  • Medical Terminology Knowledge
  • Medical Office Administration
  • Microsoft Systems Knowledge
  • Patient Scheduling
  • Medical Billing
  • Appointment Setting
  • HIPAA Compliance
  • Electronic Medical Records
  • Surgery Preparation
  • Strong Organization
  • Insurance Pre-certifications
  • Schedule Management
  • Patient Triaging
  • Front Desk Operations

Timeline

Medical Assistant/Receptionist/Clinic Surgery Scheduler

Sunshein Podiatry
03.2024 - 06.2025

Sales Associate

Coach Outlet
05.2021 - 01.2024

Sales Associate

DSW
02.2019 - 08.2021

High School Diploma -

Miami Trace High School

Associate of Applied Science - Health Sciences

Southern State Community College

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Adrienne Dollarhide